Customer Service is Tops RuffleButts has such amazing customer service, in addition to amazing quality clothes. I recently place an order during an amazing sale they were having, and at the time of order it said one of the items was on back order and would ship on a certain date. When that date rolled around I received an email from customer service stating that unfortunately the item will be further delayed. They apologized and offered for me to modify my order. I wasn’t in a rush and didn’t need to change my order but I really appreciate the communication and transparency. I will for sure be continuing to order from this company! First rate!

Quality and Customer Service Excellence I ordered plaid button ups for my boys (4 and 6) along with the matching dress for my little peanut. The size 6 was on back order so, it shipped separately. It was quick to ship, but I never received it. USPS marked it delivered, but I didn’t get it. I reached out to customer service and they were quick to respond and come to a resolution. They sent out a replacement shirt right away and I received it in 2 business days - JUST in time for school pictures! I shop RuffleButts because the quality is superb. I will continue to shop because the customer service is even better.

Excellent Every Easter, I buy my family bathing suits for the upcoming season. I started purchasing from Ruffle/Rugged Butts a few years ago. Their suits are such good quality, they last all season against the roughness of salt water, chlorine, and toddlers! I’ve only ever called customer service once and Marcus was perfect. I wish I could steal him away to provide customer service training to the world!

Amazing Customer Service! Darling selections Customer service! Summer in customer service made the experience! She was able to modify my order so it would arrive as I had hoped. Quick, efficient and extremely pleasant. Not to mention the adorable boys swim trunks and zippered long sleeve swim shirt. Ordered as a baby gift. Third time I have bought a gift from RuffleButts. People love the gift and so practical and fun!!!! Thank you Summer in Customer Service!!!

Excellent customer service! I’ve ordered several times and everything is always so cute and great quality! I love the rompers because they can last 2 seasons, sometimes longer. I’ve never needed customer service until today. I ordered some things from the Cyber Monday sale, and after I purchased them I realized I re-ordered something I just got a couple of weeks ago. I emailed customer service and asked if I could exchange the item before it was processed and they gladly accommodated me! They responded quickly and exchanged the item in my order, even though it was my error.