Great quality and great customer service I purchased a 15ft trampoline almost a year ago and we have absolutely loved it. Out of every trampoline we have owned I have by far been pleased with jumpflex quality. Recently our net tore and they were incredibly fast sending not only a replacement net but pole covers as well at no charge to me. If you're looking for a trampoline absolutely go with jumpflex!

Quality of the product is fantastic Quality of the product is fantastic. There are a couple parts of the instructions that could have been better though. Like telling you how to orient the pad graphics during the install step, instead of recommending the orientation with respect to the entrance on the next step after you’ve already installed the pad wrong. And boy the netting is hard to install without a team. Once it’s all done though - it’s really amazingly sturdy. So all’s well that ends well!

Don't buy, very cheap product (quality wise) and customer service ignore you Don't buy, cheap crap and don't respond to your delivery issues, opened dispute with paypal with all evidence and some how they still got away with it, so now I have a trampoline that was delivered with broken parts and I've lost £500 on cheap crap! Also weight limit of the product 150kg on website is a lie, packaging comes with 100kg on it!!!

Our safety net ripped near the zipper zipper Our safety net ripped near the zipper. We contacted jumpflex and without any questions or pictures or anything, they sent a new safety net and received it in a timely manner! Super customer friendly and made our entire experience super awesome and stress free. A great quality Trampoline at an affordable price! Would encourage anyone who is looking for great product at a great price with a great customer service experience. Jumpflex is it!

Never an issue! Always a pleasure working with this company! I cannot say enough good things about their customer service and how amazingly they communicate. I recommend this company to all my friends b/c it's a quality product and staff. Thank you Jumpflex, you are amazing!