Never an issue! Always a pleasure working with this company! I cannot say enough good things about their customer service and how amazingly they communicate. I recommend this company to all my friends b/c it's a quality product and staff. Thank you Jumpflex, you are amazing!

I ordered the 10ft trampoline and it… I ordered the 10ft trampoline and it arrived within 7 days. My wife and I put it together yesterday and the instructions were clear and easy to follow. I took us just under 2hrs to complete and we are very happy with it. It is well made and very sturdy and our daughter has been enjoying it already. We would highly recommend.

Got it during the pandemic Got it during the pandemic! All tramps were selling out everywhere. Came fast, set up fast. Superb quality. Our 5 kids including all the neighbor kids have accessed it. Held up fantastic over the last several years. No sign of wear and tear, we live in harsh climates. Snow and extreme heat and hold up perfectly. Good investment.

Don't buy, very cheap product (quality wise) and customer service ignore you Don't buy, cheap crap and don't respond to your delivery issues, opened dispute with paypal with all evidence and some how they still got away with it, so now I have a trampoline that was delivered with broken parts and I've lost £500 on cheap crap! Also weight limit of the product 150kg on website is a lie, packaging comes with 100kg on it!!!

15ft arrived within 48 hours 15ft arrived within 48 hours , 3 boxes And 3 hours later , my 8 year old was doing front flips !!!! Super easy assembly. Most challenging was attaching safety net to poles , but get a ladder and slide over the top of the pole one at a time and secure the strap before moving to the next one and there are no issues and it was still pretty easy. Assembled all by myself one person The only disappointment is that the basketball attachment was out of stock and still not available