Got it during the pandemic Got it during the pandemic! All tramps were selling out everywhere. Came fast, set up fast. Superb quality. Our 5 kids including all the neighbor kids have accessed it. Held up fantastic over the last several years. No sign of wear and tear, we live in harsh climates. Snow and extreme heat and hold up perfectly. Good investment.

Warranty replacement quick and easy Fantastic customer service...quick and painless. Replacement parts were sent via warranty. Company clearly stands behind their product even after several years of use. Wouldn't hesitate to buy again if and when the time arises.

Awesome product and experience Super fast shipping. High quality product! We did our due diligence on researching trampolines for our 5 year oldest birthday gift. The Jumpflex by far exceeded all competitors. My daughter LOVES it and we do too. Extra piece of mind with a lifetime warranty.

Thank you jump flex! Customer support at jumpflex is above expectations. Not only do they make a quality product, but the warranty is outstanding and backed up by the company. It's an added bonus that the agent's New Zealand accents are so damn sexy.

Order was timely Order was timely, had an issue with 1 missing spring. Jumpflex sent replacement promptly even though it was several weeks later at install when missing item discovered. Long wait for slide but upon restock was promptly sent. Only thing that bugged me was I had to pay for shipping when I could have ordered thru amazon shipping free at same price. Opted to order direct from company to ensure I did not receive someone else's return with missing or defective parts since I had to pay for professional install.