Missing pieces I recently ordered three models from MoYustore. One of the models was missing parts so I reached out to their customer service. Ms Sophia was very quick to respond to my email. Not only did she address the missing parts I was inquiring about, she encouraged me to check the parts of my other two models so she could resolve everything at once. In doing so, I discovered another missing part in one of the other models. Ms Sophia demonstrated strong customer service skills and resolved not only my original issue of missing pieces, but one that I was unaware of. I'm looking forward to completing my models and will be able to do so sooner thanks to her. Even missing the pieces, because of her excellent skills, I'm giving 5+ Stars! Thank you, Ms Sophia!

I would like to say Sophia from the… I would like to say Sophia from the Moyu store has been very helpful in picking a model kit. I end up deciding on the scorpion and the soon to be released rabbit! I can’t wait to get started since she had been very detailed on recommending these kits! David

Excellent customer service Excellent customer service. They are quick with response and if there is a issue with your order they try and fix it straight away. Very happy with my orders and product Would recommend all day long.

Happy with 3 kits so far I've bought 3 kits so far. I started with the butterfly and it was pretty easy to assemble. I'm really happy with the result. I got a sea horse lamp next. Not exactly as pictured. I'm stuck at one point because the instructions are confusing. Need to research better instructions. Perhaps if they're available online in 3d that would help me finish it. 3rd kit is a bunny that I've not yet started. Really love the challenge and the quality!

Awesome models and customer service! I have always had a great experience with MoYustore when buying models. For the first time recently I had an item ship which was missing a few small parts. I emailed them and they replaced them right away, free of charge. Great prices, amazing models and great customer service. The anglerfish and praying mantis now sit on my desk at work and they look awesome!