My order was overdue My order was overdue, but this was quickly resolved after making contact with Moyustore. Sophia did her best to keep me informed of any progress. Happy now that the order has arrived safely.

So many puzzles and skill levels So many puzzles and skill levels to choose from. Great prices and incredible customer service! Shipping can take a few weeks but they keep you informed of the progress all the way until it arrives. I have bought from them multiple times and never a bad experience.

Have already built many models from… Have already built many models from Moyustore. I've been a big fan since the first model 3 years ago and also order for friends. there is always something new Packages arrive perfectly. If a part is missing, which can happen, the support is quite quick and answers after a day at the latest. the models themselves are a unique eye-catcher so far all my friends have been enthusiastic about them. I can recommend without hesitation.

Scam I purchased their Chinese dragon in November 2023 and never received it, and they don't respond when contacted. scam! scam! scam!

Missing pieces I recently ordered three models from MoYustore. One of the models was missing parts so I reached out to their customer service. Ms Sophia was very quick to respond to my email. Not only did she address the missing parts I was inquiring about, she encouraged me to check the parts of my other two models so she could resolve everything at once. In doing so, I discovered another missing part in one of the other models. Ms Sophia demonstrated strong customer service skills and resolved not only my original issue of missing pieces, but one that I was unaware of. I'm looking forward to completing my models and will be able to do so sooner thanks to her. Even missing the pieces, because of her excellent skills, I'm giving 5+ Stars! Thank you, Ms Sophia!