Post-Apocalyptic Jumping Spider Spider… Post-Apocalyptic Jumping Spider Spider 3D Metal Puzzle Kits: After waiting several weeks contacted moyustore about my order. With the excuse of delay in production, from then on, the box arrived relatively quick. Nevertheless, when I opened the box I found 2nd hand material, photocopies of the instructions of an other similar spider model, 3 parts were missing and there was one spider leg that was already made. The excuse of delay in production is definitely a lie. The spider model itself looks great!

I order from the Moyustore every year… I order from the Moyustore every year and LOVE their 3D models! They are super addicting! Anytime I have ever had to reach out to Customer Support they have risen to the occasion and have been able to help me with whatever I have needed! Great product at a great price and even better Customer Service!

Have already built many models from… Have already built many models from Moyustore. I've been a big fan since the first model 3 years ago and also order for friends. there is always something new Packages arrive perfectly. If a part is missing, which can happen, the support is quite quick and answers after a day at the latest. the models themselves are a unique eye-catcher so far all my friends have been enthusiastic about them. I can recommend without hesitation.

Impressive service This is my third order from MoYu. On the second order I had ordered some puzzles that were out of stock. I was quickly contacted by Ms. Sophia. She explained the situation and offered a refund or store credit. I chose refund and had my money returned the next day. Ms. Sophia was so professional and polite. I was also surprised to have my money returned so quickly. It's just so refreshing to get such good service. In life things happen but how this was handled you have made a loyal customer Ms. Sophia. Thank you.

Extremely professional company I only discovered moyustore at the start of this year and the quality of the product is amazing. On top of that the customer service is fantastic! I recently went away and took one of my recent purchases with me, however I forgot the build instructions so I thought I'd give customer services an email. I have to say that Ms Sophia was very very helpful and I'm happy to say that I managed to get my model assembled. The professionalism in which this company supports itself is of a very high standard indeed. Well done guys i'll be in touch for my next order