Extremely professional company I only discovered moyustore at the start of this year and the quality of the product is amazing. On top of that the customer service is fantastic! I recently went away and took one of my recent purchases with me, however I forgot the build instructions so I thought I'd give customer services an email. I have to say that Ms Sophia was very very helpful and I'm happy to say that I managed to get my model assembled. The professionalism in which this company supports itself is of a very high standard indeed. Well done guys i'll be in touch for my next order

The products are fantastic, detailed and as described The products are fantastic, detailed and as described. I have not started to assemble the models yet. However, I was impressed with the detailed instructions, the way in which the models were packaged, in a tools box with each set of items in separate bags, with tools etc... The lower value products were despatched in a similar manner, presentation boxes, with individual item wrapping etc... I had an issue with a late delivery item, once I had contacted MoYustore, they quickly resolved the delivery... I look forward to building the models.

Happy with 3 kits so far I've bought 3 kits so far. I started with the butterfly and it was pretty easy to assemble. I'm really happy with the result. I got a sea horse lamp next. Not exactly as pictured. I'm stuck at one point because the instructions are confusing. Need to research better instructions. Perhaps if they're available online in 3d that would help me finish it. 3rd kit is a bunny that I've not yet started. Really love the challenge and the quality!

Missing pieces I recently ordered three models from MoYustore. One of the models was missing parts so I reached out to their customer service. Ms Sophia was very quick to respond to my email. Not only did she address the missing parts I was inquiring about, she encouraged me to check the parts of my other two models so she could resolve everything at once. In doing so, I discovered another missing part in one of the other models. Ms Sophia demonstrated strong customer service skills and resolved not only my original issue of missing pieces, but one that I was unaware of. I'm looking forward to completing my models and will be able to do so sooner thanks to her. Even missing the pieces, because of her excellent skills, I'm giving 5+ Stars! Thank you, Ms Sophia!

Excellent customer service Excellent customer service. They are quick with response and if there is a issue with your order they try and fix it straight away. Very happy with my orders and product Would recommend all day long.