My order was overdue My order was overdue, but this was quickly resolved after making contact with Moyustore. Sophia did her best to keep me informed of any progress. Happy now that the order has arrived safely.

I order from the Moyustore every year… I order from the Moyustore every year and LOVE their 3D models! They are super addicting! Anytime I have ever had to reach out to Customer Support they have risen to the occasion and have been able to help me with whatever I have needed! Great product at a great price and even better Customer Service!

Impressive service This is my third order from MoYu. On the second order I had ordered some puzzles that were out of stock. I was quickly contacted by Ms. Sophia. She explained the situation and offered a refund or store credit. I chose refund and had my money returned the next day. Ms. Sophia was so professional and polite. I was also surprised to have my money returned so quickly. It's just so refreshing to get such good service. In life things happen but how this was handled you have made a loyal customer Ms. Sophia. Thank you.

Extremely professional company I only discovered moyustore at the start of this year and the quality of the product is amazing. On top of that the customer service is fantastic! I recently went away and took one of my recent purchases with me, however I forgot the build instructions so I thought I'd give customer services an email. I have to say that Ms Sophia was very very helpful and I'm happy to say that I managed to get my model assembled. The professionalism in which this company supports itself is of a very high standard indeed. Well done guys i'll be in touch for my next order

I had great experience with product's… I had great experience with product's of moyustore. Every details fabricated with high quality and total view of assembled models is awesome! Technical support of this company is also at high level and time of respond is quite short . Only one thing is should be improved- time of delivery. Delivery time spend 25-30 days instead of 5-10 working days like it should be during speedy shipping .