Excellent customer service Excellent customer service. They are quick with response and if there is a issue with your order they try and fix it straight away. Very happy with my orders and product Would recommend all day long.

Extremely professional company I only discovered moyustore at the start of this year and the quality of the product is amazing. On top of that the customer service is fantastic! I recently went away and took one of my recent purchases with me, however I forgot the build instructions so I thought I'd give customer services an email. I have to say that Ms Sophia was very very helpful and I'm happy to say that I managed to get my model assembled. The professionalism in which this company supports itself is of a very high standard indeed. Well done guys i'll be in touch for my next order

Missing pieces I recently ordered three models from MoYustore. One of the models was missing parts so I reached out to their customer service. Ms Sophia was very quick to respond to my email. Not only did she address the missing parts I was inquiring about, she encouraged me to check the parts of my other two models so she could resolve everything at once. In doing so, I discovered another missing part in one of the other models. Ms Sophia demonstrated strong customer service skills and resolved not only my original issue of missing pieces, but one that I was unaware of. I'm looking forward to completing my models and will be able to do so sooner thanks to her. Even missing the pieces, because of her excellent skills, I'm giving 5+ Stars! Thank you, Ms Sophia!

Excellent customer service/support I as searching for butterflies to purchase and I found these so I purchased 3 butterfly’s for my wife and they are more beautiful once you have put them together. One of the butterflies was missing parts and Ms. Sophie resolved my problems and sent out my replacement parts.

My order was overdue My order was overdue, but this was quickly resolved after making contact with Moyustore. Sophia did her best to keep me informed of any progress. Happy now that the order has arrived safely.