Almost as good as Christmas morning My grandson looks forward to his weekly Crunch Labs as much as Christmas morning! They are age appropriate, engaging and the videos perfectly explain the science behind the activity. One call to customer service clears up any questions and they solve matters quickly. Thank you for making such a fantastic product!

Terrible customer service Terrible customer service. The April box has been at the mail carrier for 2 weeks, clearly lost. First time I reached out to customer service was day 6 and customer serbice got back saying to wait till day 7 and they would check the status and follow back up. Day 8 I reached out askimg for an update as the box was still stuck at the post office on the tracking number. No response. Day 13 I reached out again as it still is lost asking for them to help resolve and no response. Honestly, glad the year subscripription is almost over so I can cut ties with this company. Too bad Mark Rober put his name on this and doesn't know or care what a sh!t show it has become.

Brilliant company- makes STEM fun and creative CrunchLabs is brilliant and this subscription is an amazing education service. My niece (10yo) love the boxes and the videos explain the ideas behind the build so well. She’s just finished year 1 and starting year 2. I’m in Australia and shipping is smooth and reliable. The few times I’ve needed customer support CrunchLabs have gotten back to me and given me the info I needed straight away.

Dealing with Crunch Labs has been a… Dealing with Crunch Labs has been a first class experience from the beginning. Last treat I created an account so my nine year old grandchild could do interactive science/engineering activities in a monthly basis. We have been so impressed we can’t wait to re-up when our year is up. My grandchild looks so forward to these “monthly” adventures. Thank you so much!

this company has awesome LIVE customer service. this company has awesome customer service!! YOu do not wait long for someone to pick up phone. They clearly want customers to be happy. Ed assured me I could call back if my granddaughter and I could not figure out box 2. She absolutely loves the engineering aspects, called me on MEET to demonstrate.