We paid $300 for a subscription and… We paid $300 for a subscription and when we got the first box it wasn't even taped. We were missing 7 pieces We called and they sent an email how to get replacement parts but the submit button will not work. It's Saturday customer service is closed until Monday, and my son is so disappointed he cannot do this. I'm pretty mad. I understand accidents happen but this is our first box, to me this could have been prevented. Am I going to have to go through this every month?!?! I really would rather have my money back.

Inspiring and trustworthy Crunch Labs have been totally awesome. We recently moved, and they were very proactive about making sure our boxes continued to make it to us, even when it took me a long time to reply. The products are also wonderful and educational. They have inspired a great interest and confidence in engineering in our child. We love Mark Rober and his team.

Excellent in all ways Their products are a wonderful way to engage young minds. The videos that accompany the kits are entertaining and educational. Mark doesn't dumb down the subject, but has a way of presenting it that resonates well with kids and young teens. The kits are of excellent quality and my two kids enjoy creating a new gadget every month. The kits don't repeat and we are about to renew for a second year. Thanks for creating such a well thought out product! Well worth the cost per month.

CrunchLabs kits are thoughtful, educational and fun! The Crunch Labs kits are thoughtful, well-executed builds which my son throughly enjoys. We experienced two problems (sent a duplicate build and received an empty kit); however, the CrunchLabs team quickly remedied the problem each time. They took the time to explain what may have happened and how they plan to fix similar problems in the future. The CrunchLabs build kits and their team are highly recommended.

Customer service helped process an address change. Customer service helped process an address change and ensure our boxes arrived at our new place without interruption. They were speedy and courteous, a pleasure to work with. Highly recommend Crunch Labs for anyone looking to add fun activities at home. It has been great for the whole family (kids aged 10-13 and their grandparents).