Excellent in all ways Their products are a wonderful way to engage young minds. The videos that accompany the kits are entertaining and educational. Mark doesn't dumb down the subject, but has a way of presenting it that resonates well with kids and young teens. The kits are of excellent quality and my two kids enjoy creating a new gadget every month. The kits don't repeat and we are about to renew for a second year. Thanks for creating such a well thought out product! Well worth the cost per month.

CrunchLabs kits are thoughtful, educational and fun! The Crunch Labs kits are thoughtful, well-executed builds which my son throughly enjoys. We experienced two problems (sent a duplicate build and received an empty kit); however, the CrunchLabs team quickly remedied the problem each time. They took the time to explain what may have happened and how they plan to fix similar problems in the future. The CrunchLabs build kits and their team are highly recommended.

Deceptive practices designed to deceive My wife ordered a box as a gift for a young man who was absolutely thrilled to receive it. They’re very cool. However after pausing the subscription by cancelling “auto renewal” it turns out that doesn’t cancel the next box, no that cancels the box 7 boxes from now. For a company that wants to teach kids about engineering maybe you could teach yourselves a bit about engineering a user experience. And to top of it all off, the response of the customer service team? Sorry, tough luck. Cool toys. Couldn’t recommend the company.

We paid $300 for a subscription and… We paid $300 for a subscription and when we got the first box it wasn't even taped. We were missing 7 pieces We called and they sent an email how to get replacement parts but the submit button will not work. It's Saturday customer service is closed until Monday, and my son is so disappointed he cannot do this. I'm pretty mad. I understand accidents happen but this is our first box, to me this could have been prevented. Am I going to have to go through this every month?!?! I really would rather have my money back.

My son LOVES these Crates My son LOVES these Crates! We have done Mel Science, Kiwi Co and while he has grown with these kits, the Crunch labs he gets excited about in particular because of the Videos that Mark Rober puts with them. As he has grown older the other kits have not held his attention as much as the Crunch Lab kits have. Not only does he build them, but he creates stories and scenarios around using them in real life situations. He is highly engaged in these crates challenge him and encourage him to create in STEAM categories.