Friendly customer service I have recently come under some new financial crisis that required me to have to cancel all my pre-orders. I had called their office and was connected with Donald Tapia. He did an amazing job and not only cleared my orders and possible debt that I would have been in, but also brightened my spirits during this trying time. Thank you for your support and friendly positive attitude.

Pop funko arrived with crushed corner Pop funko arrived with crushed corner. Was in bubble wrap and box not crushed so one would think it was carelessly packed that way. Tried calling during business hrs was on hold 24 min gave up. Emailed and left messages. They finally answered my message a week later. Was given option to return for a possible full refund pending your approval process as it says on packing slip or keep it for a discount. Unacceptble resolution in my opinion.not caring or take accountablity for mistake in shipping.

Great customer experience I called to make an adjustment to my order and Donald had great information and was super helpful. Definitely made me glad I placed my order with EE.

Excellent customer service Excellent customer service. Ronald was so personable. I really enjoyed talking with him!! I love this place!! Awesome stuff and great prices. There is something here for all ages and lots of nostalgia.

I love Entertainment Earth!! Always love shopping with them! Any issues I’ve ever had they’ve quickly taken care of to my satisfaction! I spoke to Donald earlier and he was such a big help, thank you so much!