Monica Palto
USGREAT PRODUCTS. GREAT COMPANY We were searching for a tower for our toddler for a while, but didn’t love how clunky a lot of our options were. We were sold when we saw that this one folds up and can be tucked in the corner. It was easy to assemble, too. Highly recommend. Additionally Piccalio’s customer service were quick to answer our questions. They stand behind their policies which most companies don’t do these days.
John Bayir
USMini Kitchen Helper What sets the Mini Kitchen Helper apart is its ingenious transformable design – easily converting into a functional table. This dual functionality adds immense value, making it a versatile piece of children's furniture. Whether my daughter is playing chef or engaging in other activities, the seamless transition to a table provides added convenience. It's a well-thought-out feature that enhances the overall practicality of this delightful product. Five stars for its clever design and adaptability!
Taylor. M
USExcellent customer service ABSOLUTELY SUPERB and I am so impressed with the quality and design! My son loved it so much I had to order one for my other child because they don’t want to give it up! Thank you so much!!
Paige Cram
USFaulty product; no help from company Less than 1 year ago, we purchased a foldable Piccalio learning tower on Facebook marketplace because the wait time for the product on the web site was months and we wanted it as a Christmas gift for our son. While I never take chances with my child's safety, I found that the person selling the towers "refurbished" was actually the owner of the company-Ali Tavsanoglu-selling them directly so I thought we had found a great loophole. The owner warned me when I picked up the chair to keep an eye on the bolts that hold the handle bars in place, and that they may need to be tightened from time to time if we folded it up a lot. Which we did and occasionally found it needed to be tightened. No big deal. Unfortunately, the wear and tear of this action repeatedly over the course of a year completely stripped the holes, to the point where the handlebars were no longer staying in and became a real safety hazard for our 2 year old. I reached out to the owner to ask if we could get replacement parts and was immediately blocked on Facebook. So I then reached out directly to Piccalio, even offering to pay for the parts, understanding that our purchasing circumstance was unusual and not covered by a warranty. They declined stating that they couldn't help us. We spent $199 on this product. It didn't even last a year and now both the owner and the company are refusing to take any ownership despite the fact that I have a receipt showing my transaction with the company’s CEO. It's extremely disappointing. If you stand by your products, you should stand by them no matter what channel they are sold through. And the company's owners shouldn't be selling faulty products through a sketchy back door in the first place.
RT
GBExcellent product for toddler learning The sage green tower is beautiful! Very pleased with the quality of this product. We ordered it with the safety net which arrived a few days after the tower. The safety net is great quality too. I contacted customer service with a few questions about the safety net and received a response within in a few hours - very pleased with the prompt response time! My toddler loves this tower and wants to use it all of the time. Particularly, the tower is helpful in teaching her to wash her hands at the sink (which she now loves to do versus before!) and of course for getting her involved and helping with several activities in kitchen like baking, cooking, preparing food and a bit of messy play :) All these activities have really encouraged her fine motor skills and is teaching her to become more independent by learning through participating rather than simply being told or watching me. For these reasons this product is well worth the investment and as a bonus is backed by good customer service (which is rare these days!).