Quality meets artistry Unidragon puzzles are where quality meets artistry. I've ordered puzzles for myself and my kids, and the experience has been exceptional. The detailed illustrations and precision-cut pieces make for a satisfying assembly process. As a parent, I appreciate the eco-friendly packaging, and my kids are hooked on these puzzles.

Great product really lousy service As others have stated the puzzles themselves are unique, beautiful and fun. But their customer service is horrid as are other elements I won’t bother going into. A shame really. I won’t buy another. (Update: Odd that Unidragon would reply to this post as they did. They seem surprised - don’t believe a word of it. They have had negative reviews about their customer service for a long time now and never do anything significant to address it. Companies like this have a high rate of eventual failure. Unidragon will be gone before long).

RUSSIAN FACTORY! RUSSIAN FACTORY! I’ve been buying these puzzles for some years as a xmas present tradition. I tried to stop an already delayed order after I got tired of waiting and realizing the factory of the puzzles are in Russia. Same story as all other reviews regarding customer service. Just awful and a total waste of time. Never got the stuff canceled, never heard back from them, never got instructions on how to send the puzzle back etc. Unidragon is on my black list now.

Received defective Unidragon puzzle Bought a Unidragon puzzle through Amazon. Expensive. Right away when i open the box, there is a disclaimer from the company about missing pieces or defective puzzles, asking purchasers not to diss them on the internet in case this happens... Well, guess what! The pieces provided to me in my box DID NOT fit together early on, and thus the mandala puzzle COULDNT be completed. I am a seasoned puzzler, finishing very complex challenges with great patience. This company CLEARLY has PROBLEMS in their manufacture to automatically include this disclaimer along with their product! I was happy i bought this through Amazon in that i received an immediate refund with free return shipping rather than having to work directly with Unidragon to return ship and then wait for my refund. I will never buy a puzzle from this company again.

intrusive If you by someone reason didn’t finish your purchase (for me it was lack of payment method I prefer) - you’ll get spammed with reminders to finish. BY SMS!!! 4 in 2 hours! Please unidragon, text messages are for more important things than your intrusive attention. Blocked the number, never coming back to that website