Beautiful puzzles - Great family event I received a puzzle as a gift that was very challenging to complete. It was a family effort. The puzzle was beautiful once it was completed except it was missing ONE piece. The packing slip provides an email address and says if a piece is missing, please contact them before leaving a bad review. After corresponding with them a few times, they are sending me a replacement puzzle so I can pick out the missing piece and complete my puzzle. I can't wait to spray it with puzzle glue and frame it so everyone that enters my home can see it! It is truly a beautiful piece of art. My next purchase will be one that is a little less challenging though! Thank you Unidragon for sending me a replacement. Greatly appreciated!!!

RUSSIAN FACTORY! RUSSIAN FACTORY! I’ve been buying these puzzles for some years as a xmas present tradition. I tried to stop an already delayed order after I got tired of waiting and realizing the factory of the puzzles are in Russia. Same story as all other reviews regarding customer service. Just awful and a total waste of time. Never got the stuff canceled, never heard back from them, never got instructions on how to send the puzzle back etc. Unidragon is on my black list now.

very qualitative Hi, I ordered a puzzle with the Italian Riviera, besides the fact that it is exactly as in the pictures, it is also of high quality and very beautiful. I recommend it for anyone who wants to occupy their free time or even give a gift.

It looks like a typical scam with… It looks like a typical scam with Chinese products - one day a company opens Facebook page with broad advertising campaign reaching most of us. Then many sister-sites are also opened with exactly same products. And after 1-2 months they are all gone. Still, I decided to place an order on Monday, received the package on Friday. Neat minimalistic packaging, inside everything as advertised. Really good quality of plywood puzzles, with beautiful colors. So I don't know if it's scam or not (maybe they ship only to selected few?) but in my case I'm 100% happy and recommend the product.

Terrible service Nice web and potentially nice products. However, one of the worst customer service I have experienced. Automated template with photo and nice speech after purchase is far from good. They don't communicate properly - no business email skill, no signature, no apology for problems, not answering on question, no proper info given. Just all wrong, giving it one last chance before cancelling the purchase they are not willing to complete, nor to give relevant info about. Don't buy there, find your wooden puzzle elsewhere.