Terrible service Nice web and potentially nice products. However, one of the worst customer service I have experienced. Automated template with photo and nice speech after purchase is far from good. They don't communicate properly - no business email skill, no signature, no apology for problems, not answering on question, no proper info given. Just all wrong, giving it one last chance before cancelling the purchase they are not willing to complete, nor to give relevant info about. Don't buy there, find your wooden puzzle elsewhere.

Unidragon are purveyors of beautifully… Unidragon are purveyors of beautifully designed and colorful wooden puzzles consisting of laser cut and unique pieces. My first experience was with the Mandala Tree of life. I enjoyed this experience and challenge. The package came in good condition and very nicely packed.

intrusive If you by someone reason didn’t finish your purchase (for me it was lack of payment method I prefer) - you’ll get spammed with reminders to finish. BY SMS!!! 4 in 2 hours! Please unidragon, text messages are for more important things than your intrusive attention. Blocked the number, never coming back to that website

Unidragon puzzles are the best value… Unidragon puzzles are the best value for money, thier quality is amazing, it is a real pleasure to touch and to assemble the details. I have been buying them for myself and as Chmas presents for 2 years and my friends are waiting to expand thier collections. Did not open the boxes yet this time , but had no problems with the delivery.

Great product really lousy service As others have stated the puzzles themselves are unique, beautiful and fun. But their customer service is horrid as are other elements I won’t bother going into. A shame really. I won’t buy another. (Update: Odd that Unidragon would reply to this post as they did. They seem surprised - don’t believe a word of it. They have had negative reviews about their customer service for a long time now and never do anything significant to address it. Companies like this have a high rate of eventual failure. Unidragon will be gone before long).