Mario
GBDo not buy from here! I bought this last week from here and it came in a a box that was in a terrible condition. I'm not sure if they sent me a return or just a product that had been sitting in a bad condition warehouse for many months. The Stroller has 2 horrible screeching noises that are not fixable. I contacted Albee Baby and they could care less even though I just opened this the day before. They washed their hands and sent me to the manufacturer to deal with weeks of going back and forth even though this was still within the 30 days of purchase (it had actually been a week since we bought it). I would recommend going somewhere else, probably amazon and if you have any issues there it will be resolved immediately.
Kyle Moses
GBExcellent Prices and Customer Service Their pricing on the booster car seats we ordered was the best we could find on the Internet. Additionally, there was a price drop shortly after we ordered, and they gave us a matching credit without any hassle. We will definitely start making sure to check their store first when looking for baby and kid items in the future!
Bota M
GBGreat customer service and warehouse team ! Purchased Cybex Priam Stroller back in January. Recently got a carry cot, but unfortunately it didn’t match our stroller, so we sent it back. Accidentally, sent a safety bumper bar from the stroller with the carry cot 🤦♀️. Was worried that it will get lost or re-sold with it. Called and wrote an email to Albee’s customer service , within a few days they found my return and sent me back the bumper bar!!! Whole time customer service’s communication was awesome! Very professional and courteous team they have there! Thank you Albee Baby ❤️
Fredrik
SEI've been emailing them for several… I've been emailing them for several days now, regarding an order I want to make, but haven't got one single email in return. Tried to contact them on messenger, got a reply that I should contact them via email. I just want some help, and not having to call from Sweden, bc it's super expensive. Can't understand why they don't answer emails. Some trouble with their email system. Everything sorted out now! Wonderful customer service. Would totally recommend!
Josh
GBOrdered a high backed booster seat and… Ordered a high backed booster seat and got e-mail from them that it shipped. Status never changed on UPS from "The delivery date will be provided as soon as possible", and learned it was out of stock when called. OK, that happens. CS rep didn't process refund when it was first requested, and was very rude on second phone call.