Ashish Nayak
GBSuper worse return policy Super worse return policy, they are asking for us to pay for the return shipping cost which is totally unacceptable. The product is in its original packaging and has never been used. We just didn’t like the quality of the product and want to return it immediately, but bummer, we have to pay the return shipping cost. Worst ever company. STRICTLY STAY AWAY FROM THIS WEBSITE!!!!
Mario
GBDo not buy from here! I bought this last week from here and it came in a a box that was in a terrible condition. I'm not sure if they sent me a return or just a product that had been sitting in a bad condition warehouse for many months. The Stroller has 2 horrible screeching noises that are not fixable. I contacted Albee Baby and they could care less even though I just opened this the day before. They washed their hands and sent me to the manufacturer to deal with weeks of going back and forth even though this was still within the 30 days of purchase (it had actually been a week since we bought it). I would recommend going somewhere else, probably amazon and if you have any issues there it will be resolved immediately.
Mary Grace Koehn
GBUnmatched Customer Service I had a great experience ordering from albeebaby! I purchased a Wonderfold wagon and it was shipped super quickly. I placed my order on Friday, but realized I had made a mistake and ordered the wrong color. I got in contact with someone from albeebaby through social media the next day and the problem was immediately resolved. The correct color item was delivered 3 days later. We also appreciate the First Responder discount that they offer! I will definitely purchase from them again in the future.
Kyle Moses
GBExcellent Prices and Customer Service Their pricing on the booster car seats we ordered was the best we could find on the Internet. Additionally, there was a price drop shortly after we ordered, and they gave us a matching credit without any hassle. We will definitely start making sure to check their store first when looking for baby and kid items in the future!
73bsi
GBscammers. We bought 3 carseats (2 nuna revv and 1 maxi cosi which turned out to be a dangerous unsecure design). We returned the maxi cosi and they received our return july 26th and ignore all our efforts to get an update since then.. They kept all our money and the carseat. We called and the lady cut us off after we gave the order number, rudely saying "we'll check the warehouse. BYE" and then she hung up! We emailed, and got no responses multiple times. We commented on their instagram posts and they said oh no we are so sorry, DM us and we'll help you. We DMed them and they didn't even reply since 5 days ago.