Stan Stadelman
GBWe ordered a stroller for a Disneyland… We ordered a stroller for a Disneyland trip from the website at the last second (wife wanted one with more padding for the baby). Understood that it wouldn’t arrive at home in time, but sent a note to Albee asking to please ensure it got on the UPS truck that afternoon. It met us in Anaheim when we checked in to the hotel. Great experience.
Ashish Nayak
GBSuper worse return policy Super worse return policy, they are asking for us to pay for the return shipping cost which is totally unacceptable. The product is in its original packaging and has never been used. We just didn’t like the quality of the product and want to return it immediately, but bummer, we have to pay the return shipping cost. Worst ever company. STRICTLY STAY AWAY FROM THIS WEBSITE!!!!
Fredrik
SEI've been emailing them for several… I've been emailing them for several days now, regarding an order I want to make, but haven't got one single email in return. Tried to contact them on messenger, got a reply that I should contact them via email. I just want some help, and not having to call from Sweden, bc it's super expensive. Can't understand why they don't answer emails. Some trouble with their email system. Everything sorted out now! Wonderful customer service. Would totally recommend!
Colin King
GBStroller has rust We bought a Mamas & Papas Ocarro Stroller from Albee Baby and that was our first purchase made on their website. There are multiple rustic spots were found after the stroller has been received. One of the rusts is on the rear wheel axle which may break and results in suddenly crash when using and hurt the baby. Tried to contact the Albee Baby, BUT no response.
Varveris Mihali
GBOrdered 4 crystal clear Qdos baby gates… Ordered 4 crystal clear Qdos baby gates for a total of over $600. 2 arrived with significant scratches. 1 never arrived. Was told the last one would ship within 3 days, then a week goes by, I ask about it - it's on back order. Replacement for scratched baby gates arrive - one is cracked. Albee baby doesn't answer the phone and barely responds to email. Thank goodness the manufacturer responded to my emails. Probably would use Amazon or BuyBuyBaby in the future.