Facebook Tiktok I saw all the advertisements on facebook and tiktok. One day I decided to look on there website. I saw a nice cute panda pillow plush and my friend adores pandas. With the money I got for my birthday, I decided I wanted to get my friend the 54 inch one as a gift. I used my mother's card to buy one. Then realized that after I made the purchase that they didnt provide us with a tracking number. I guess because we didn't sign up and make a profile on their website. Worried that I might have been just scammed I went to go check out customer reviews and research on the website. Something I should've done beforehand. Since there was a lot of negative reviews and comments about there products and customer service. I decided to cancel the order and tried to get a refund. They sent us an email saying that we would get refunded in 10 businesses days. It's been 3 weeks and still haven't got my money back.

Unimpressed, long wait time Ordered on 11/24/23, they waited a week to ship, and I never received until 1/5/24. Tracking would just stop for weeks at a time. Customer service kept asking me to be patient. Once received, I was disappointed in the capybara I purchased. Threads hanging and smaller than I was expecting (I paid for a 15”, this measures about 11”. No tags stitched in, no hang tags. This having been 50% off, between the plushie and the shipping cost I paid about $30. This is worth about $10. Never again. Don’t waste your money. Amazon didn’t have the exact design I wanted, and I was under the impression this was buying directly from the manufacturer. I should have done a bit more research.

Good product. Timely shipping. Ordered for Christmas gift and product arrived in time. Very good product. Registering for an account allowed me to get very detailed shipping information for my orders. The only downside: their contact email doesn't seem to work. Initially I didn't register an account, and couldn't find tracking information. Registering using the same email address I placed the order with solved the problem.

Cute but spent 60$… Cute but spent 60$ on minis and unfortunately I absolutely do not think this is 69$ worth in mini plushies. Super cute but Wouldn't purchase again.

Capybara I bought the capybara stuffed animal thing for my little sister for Christmas. The thing is stitched together horribly. The eyes and ears are completely uneven by an entire inch and it looks like it was flattened by a car. Definitely cheaply made and I would not recommend spending $30+ on this.