Mick
GBRC 1/16 tank I recently bought from this supplier as I thought they were based in the UK as they had a UK web address, however the item was sent from France and i had a huge (more than 25% of the items cost) customs charge put on. The Item did arrive quickly by UPS so no issues other than the customs charge that was not made clear on ordering.
Martin Callen
GBAnd the dreadful customer service continues... On 6th February I posted a 1 out of 5 star rating for dreadful customer service. I was contacted two days later saying that I would receive a refund for my shipping costs and that this would be complete within 14 working days. It’s working day 19 and guess what? Yep, no refund, even after chasing them again. Seriously - how **bad** can customer service get?! If I could give a rating of less than one, I would.
Michael
GBVery good price I recently purchased a MG Gundam F91 2.0. The price was excellent, far cheaper than I could find it anywhere in the UK. My only gripe, is that it took 3 weeks to process the order before shipping it. I've had orders from Japan that have processed and shipped quicker. I will still consider this site for future purchases though and would recommend them, if you are not in a hurry to get your items.
Chris Quick
GBI was hesitant to order from this site… I was hesitant to order from this site based on some bad reviews I saw online, but I actually had a great experience. The shipping from France to US took about three weeks. My items arrived packaged well. And the owner was very responsive to my emails.
Anthony Opoku
GBPrompt response to Customers Prompt response