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Trustify360 - Default Title

1001 Modelkits

2 Passage Philippe Auguste, 75011, Paris, France

http://www.1001modelkits.com

Visit this site

2.85

Based on 20 Reviews

35.00%

10.00%

5.00%

45.00%

About 1001 Modelkits

1001modelkits, which was created by model enthusiasts with extensive experience in online sales, provides you with the world’s largest selection of models and accessories. We feature all types of models (Airplanes, Tanks and military vehicles, boats, cars, motorcycles, Radio-controll Figurines, etc.). Thanks to our relationships with suppliers, we provide you with access to over 100,000 product references, from the biggest brands: Tamiya, Italeri, Airfix, Heller, Hasegawa, etc. The most specialized brands are also in the spotlight: Emhar, HobbyBoss, Aber, etc. Quality service from an e-commerce professional The founder of 1001modelkits has extensive e-commerce experience, namely as the Chief Operating Officer (COO) of one of Europe’s leading price comparison websites. Our cutting-edge logistical platform guarantees that your orders will be placed securely and shipped fast. 1001modelkits also features a peace-of-mind guarantee, which allows you to return your product within 30 days instead of 7. Delivery is handled through UPS or USPS : in either case, your order is tracked and you can check the delivery status of your order in your personal client area. Payment security is provided by Paypal, our partner bank.

Contact Info

http://www.1001modelkits.com
2 Passage Philippe Auguste, 75011, Paris, France
[email protected]

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Excellent Customer Service I contacted customer service about what I thought was an incomplete order (turns out it shipped in two boxes with one arriving Friday and the second on Monday). 1001Models quickly responded to my email query. I've ordered from them for years and they're the best with prompt and careful shipping and, now I can add, customer service! You can order with confidence from 1001Models.

Excellent communication and prompt… Excellent communication and prompt service. Although I haven't received my package yet, that's due to the United States Postal Service's black hole, NOT to 1001 Modelkits. If I see something I want and they have it, I'll get it from them.

Terrible company Terrible company, box pushers pur sang! You should avoid this company at any times. Absurdly high prices, bad communication (only when there's a customer alert they answer your e-mails), cluttered website, they're messing up the order history, delivery times are not respected and some items never arrive. Their strategy: you order then they order. No stock available. But if you still want to order something from their website, take screen shots as evidence!!

I know Fairy Swordfish were slow Ordered Fairy Swordfish kit on 21 Feb 21 which was despatched on 1st March. It arrived in the UK on the 8th March and languished in customs until the 13th when it was released and was delivered on the 15th March. The kit arrived in a large box, well packed with brown paper and appears to be undamaged, I haven't opened the product box yet otherwise I'll start building it and that wouldn't do as I have another kit in construction already.

Crooked outfit - AVOID Avoid, this lot are professionally incompetent and very shadowy. They are not in the UK which they falsely represent. I ordered a P40 book, a month later a set of F16 decals arrived. The returns process took a few more months and many emails, then 6 months later another set of F16 decals arrived. I still have no book and no sign of getting my money back

1001 Modelkits

http://www.1001modelkits.com

About 1001 Modelkits

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Contact Info

Sandra Binkley

Tom Meyer

Wim Balok

D Wells

PC