Kim R
GBI have been left hanging waiting on customer service for response About four years ago I bought some things for my granddaughter from Lenny lemons. I loved my items then. Today I was shopping on their site, and was offered a 20% off my order so I created a account. I selected about $300 worth of merchandise, never received a 20% off code. So I called their customer service. She had me on the phone for 15 minutes and at the end of said call, I received no help at all but to send an email to their customer service. Total waste of my time. If I receive assistance from customer service in the next 24 hrs I will update my review.
Paula
GBI ordered an item for my grandson I ordered an item for my grandson. Never received it. Tracking number does not work. Emailed and still waiting. Planning to file a complaint with BBB. I think they are scammers.
Rhonda
GBFinal follow up (July 15) After filing with the BBB, they refunded my money. Buyer Beware! Cute clothes that you'll pay for and never receive! My only regret is that I didnt check out the reviews before purchasing. I ordered 2 outfits for my granddaughter this past April. It is now into mid June and I still havent received them. She is now going to be too big soon to even fit into them assuming they still come. No response or resolution through phone or email contact. I'm out my money. Lenny Lemons lack of any resolution make them a fraudulent company! Frustrated grandma in Virginia
Susan Briggs
GBPlaced my order back in October for… Placed my order back in October for dearest friends newborn. Some items in my order not available. First delivery was not until December and the second order was not until January. For me this was unacceptable as there is a high probability the baby will have outgrown anything 0-3 months. A delivery that takes 2 to 2.5 months for delivery does not work for me. The clothes were cute online but fulfillment was inadequate.
Alli
GBdisappointment I ordered several pieces and was disappointed. These are way over priced for the quality. All of the sweats i ordered are a thin, stretchy cheap feeling material. Not the soft cotton sweatshirt I expected. The clothing has cheap/fake looking tags as well. Definitely not what you would expect from a high end boutique. I will not reorder from this company.