Jess Richards
GBSizing is off Sizing is off. I purchased size 3 for my daughter which was super short. Next time, I purchased similar style pants in size 4, super long, measurements on the website is way off. It takes 2 weeks of ship items, had to beg for tracking # for one order as it was not updated to the website. Overall quality was worse than last year. Never purchasing from them again.
Ingrid Burton-Hikes
GBStriped pajamas are not the quality… Striped pajamas are not the quality they were about 5 years ago! They were very thick and long lasting. Now they are very thin and stretchy and become worn a lot quicker with normal use. I will be finding another brand not worth it anymore!
Matt
GBNonexistent Customer Service If you order anything, pray that no issues happen during the shipping process. Placed my order one month ago (end of May) and the status still says “Label Created” for FedEx. It has been that way for 3 weeks. I reached out to Customer Service and got no response. Tried again and got no response. So I went to my credit card provider and requested a refund from them which they quickly processed. How does a seemingly reputable company have zero customer service and also take my money without delivering any product whatsoever? I will never be ordering from them again and urge everyone to reconsider.
Deirdre Sherman
GBDurable Clothing and Sizing with Room to Grow I finally gave HannaAndersson a try and was pleasantly surprised. Their fabrics seem high quality and durable - so far everything I’ve purchased looks like new after washing. Nothing has shrunk (although I never machine dry clothing anyway - the dryer just eats the fabric). The patterns and colors are lovely, and the sizing is great. Everything fits true to size, and still seems to provide lots of room in which to grow. I will definitely continue buying from HannaAndersson.
Kate Lee
GBThis company does not offer price… This company does not offer price adjustment. I asked my order to be cancelled as it was placed just a day before the sale and it has not been shipped yet. They would not cancel or offer free return. I expected a better customer service from this company. For the price, very disappointed.