Laura
CHThe best pijamas ever! I was skeptical to buy when I saw the reviews here, but I have to say that I’m more than satisfied!! They are actually better than the picture and the material it’s just comfortable and very nice quality. For reference, I bought the “Dear Deer” Christmas pijamas.
Laura Hoffman
GBGreat clothes and customer service! My family is very swedish...late one sleepiness night I came across the most perfect swedish Christmas clothes for me kiddos!!! It was a tad expensive but they were just too perfect plus I was going to get a decent discount from subscribing to emails. Too bad in my tired state I purchased and forgot to put in the code from my email subscription. I emailed them admitting it was my own error but wondering if they could help me out. I never received a response, but I did receive the appropriate credit!!! So customer service and clothes were fantastic!
Anna
GBCustomer service is non existent … Clothes are great quality but customer service is non existent. I don’t think they even have a CS department. I am still waiting on a confirmation of a return and a credit to my account for merchandise returned from 6 wks ago. This is totally ridiculous. I am seriously considering never buying their clothes again ( I don’t care how nice they are) .I have called 2x and emailed 2x and haven’t heard a thing.
Matt
GBNonexistent Customer Service If you order anything, pray that no issues happen during the shipping process. Placed my order one month ago (end of May) and the status still says “Label Created” for FedEx. It has been that way for 3 weeks. I reached out to Customer Service and got no response. Tried again and got no response. So I went to my credit card provider and requested a refund from them which they quickly processed. How does a seemingly reputable company have zero customer service and also take my money without delivering any product whatsoever? I will never be ordering from them again and urge everyone to reconsider.
Jess Richards
GBSizing is off Sizing is off. I purchased size 3 for my daughter which was super short. Next time, I purchased similar style pants in size 4, super long, measurements on the website is way off. It takes 2 weeks of ship items, had to beg for tracking # for one order as it was not updated to the website. Overall quality was worse than last year. Never purchasing from them again.