High Quality Fabrics We have ordered from HA for several years, now, and we have not had any problems with their customer service. Very rarely, we will receive an item that is damaged or has a printing flaw, but they have always refunded us, right away, via their live chat. (Most items arrive in high quality, perfect condition.) They have a ton of organic cotton options, but many of their other fabrics are still STANDARD 100 by OEKO-TEX® (even if not organic) for added safety. Love this brand!

Durable Clothing and Sizing with Room to Grow I finally gave HannaAndersson a try and was pleasantly surprised. Their fabrics seem high quality and durable - so far everything I’ve purchased looks like new after washing. Nothing has shrunk (although I never machine dry clothing anyway - the dryer just eats the fabric). The patterns and colors are lovely, and the sizing is great. Everything fits true to size, and still seems to provide lots of room in which to grow. I will definitely continue buying from HannaAndersson.

Great clothes and customer service! My family is very swedish...late one sleepiness night I came across the most perfect swedish Christmas clothes for me kiddos!!! It was a tad expensive but they were just too perfect plus I was going to get a decent discount from subscribing to emails. Too bad in my tired state I purchased and forgot to put in the code from my email subscription. I emailed them admitting it was my own error but wondering if they could help me out. I never received a response, but I did receive the appropriate credit!!! So customer service and clothes were fantastic!

Hanna Andersson used to be so good to … Hanna Andersson used to be so good to deal with - prompt customer service, great products, good website, reasonable shipping times. Now there is no customer service, and the website is time-consuming and frustrating to navigate, shipping times are long. What happened - change of management or financial troubles?! The only good thing still are the products. Hanna please fix your problems before you lose all your customers! That would be a big loss to us!

Pathetic customer service Pathetic customer service. Ordered something on Nov 7 and delivery stated 7-11 days. Today is Nov 29th and the package is still not here. Tried emailing them several times, no answer. Tried calling their customer service and spent over 1 hour on hold without anyone picking up on two different occasions. TOTALLY DISGUSTED. WILL NEVER ORDER FROM THEM AGAIN.