I have never had an order arrive on… I have never had an order arrive on time from Costco in over the last three years and 2 different homes of mine. Some things never change!

Stroke Survivor rebuffed Long-time customer at same location. I know, and call, many employees by their first name. I use the "express/self serve" registers, because I cannot use my left hand for lifting even 5# items, and I have balance issues. Last month, Lori, refused to scan my items, and said, "God does not make mistakes," when I explained I was a stroke survivor. Two days ago, Brad, told me that I had to scan my own 6 items, and I had three options: go to a regular register, wait up to 10 minutes for someone to help me, or talk to a manager.

There isn’t a month that goes by we… There isn’t a month that goes by we don’t find a spoiled vegetable inside the package or bag bought. Fruit, potatoes or blueberries especially the latter, (mildew if you turn the plastic box over and look close) happens many times during the year. Costco keeps and sells old produce, period! Especially potatoes. Just beware. We now go elsewhere almost all of the time for produce. Had many product recalls!

Place my 2-day delivery order on 43 24… I placeed my 2-day delivery order on 4-3-24 and had to call them on 4-5-24 to see where my order was as I had not received any updates ,it had not even been shipped. Now it has shipped and it still sitting in Phoenix Arizona and I'm in Denver Colorado. I'd like Costco to explain how this can be two day delivery that they're advertising. This has been a total fiasco with Costco, I've recently had knee surgery and need the products that I ordered. My account has been charged but no product!

In warehouse is great, online kinda bad In warehouse is great, but online is kinda bad. First off, their search barely works, you have to really game it in order to find what you want. And the delivery is pretty lackluster. Often you have to pay for delivery, but it isn't even fast or competent delivery. Items frequently missing, getting support for missing items is a lot more cumbersome than other online retailers. Will keep shopping in store, but not sure I am interested in shopping on costco.com anymore.