Stroke Survivor rebuffed Long-time customer at same location. I know, and call, many employees by their first name. I use the "express/self serve" registers, because I cannot use my left hand for lifting even 5# items, and I have balance issues. Last month, Lori, refused to scan my items, and said, "God does not make mistakes," when I explained I was a stroke survivor. Two days ago, Brad, told me that I had to scan my own 6 items, and I had three options: go to a regular register, wait up to 10 minutes for someone to help me, or talk to a manager.

Same category as Sam's and Walmart Been a member since Costco came to Ridgeland Ms but now I'm wandering if it's still worth it. The last couple times I've visited the freezer are always bare. Came in for Sabattos pizza among other things this visit and once again they have very few selections. I literally thought I was at Sam's or better yet Walmart. Not to mention you can never find a worker when you need help. The only people that will help you are the food handling people. Not sure if I'm going renew my membership it's not worth the money anymore

Great Prices and Great Product I was surprised to see so many negative reviews about Costco since they are a low cost warehouse with no frills, but the savings get passed to the consumer. Great place to save money on staple products like fruits, vegetables, and other great finds. A lot of my friends are also enjoy Costco, some wear their Kirkland logo with pride. They also have a great return policy, if things are not you expected. I actually think they have a very fare return policy too.

Tried the new Costco orange cinnamon… Tried the new Costco orange cinnamon rolls thinking they sound really good. My opinion, well they SUCK!!!!! And I mean they really S-U-C-K!!!!!!! You can't really taste the orange in the rolls and they are dry as the GOBI desert. I tried to heat them for the recommended 20 seconds, but all that did was give me a warm, dry sucky cinnamon roll. In my opinion I would not buy them. Shame on you Costco. Fire your taste testers!!! Addition: My wife says that although they are not great, she says they are not bad. She IS disappointed that there is no orange taste as advertised. Addition to the addition: I tried making some powered sugar frosting (powdered sugar, a little water, and some vanilla). That helped a little in making it passible for consumption.

Costco On Line should not be in Business I have been a very loyal member/customer of Costco for over 20 years now and their online side of the business is totally pathetic and unacceptable. I have and am presently experiencing ridiculous delays up to 2 months in getting appliances delivered. Have had 5 defective appliances within 6 hours of being delivered out of 10 appliance ordered in total in a 4 month time period. Have waited over 2 months to get another fridge as example and on and on and on? I have had about 40 conversations with customer service reps, customer service supervisors and one apparent online department senior management person giving a total of about 16 different people. So far 1 supervisor actually did look after 1 situation out of a dozen or more. I have now caught Costco twice shorting me on refunds. One was shorting me about $280.00 on a fridge and the other one was about $1,000.00 on another fridge. Please note i learn't about these shortages 2 weeks plus after the credit was suppose to issued so it isn't a case of me not giving them enough time. When are the Real Senior Management people going to investigate what is going on here???