Stroke Survivor rebuffed Long-time customer at same location. I know, and call, many employees by their first name. I use the "express/self serve" registers, because I cannot use my left hand for lifting even 5# items, and I have balance issues. Last month, Lori, refused to scan my items, and said, "God does not make mistakes," when I explained I was a stroke survivor. Two days ago, Brad, told me that I had to scan my own 6 items, and I had three options: go to a regular register, wait up to 10 minutes for someone to help me, or talk to a manager.

Thoughtless packaging We ordered some patio furniture - a couple chairs, a couch - and the delivery truck came today. When they opened the back and looked at our condo, they said they couldn’t bring it in. Everything was in one box, about the size of a Mini Cooper, and couldn’t fit through any gate much less our front door. They somehow got it into our one car garage where it will stay until two old people figure out what to do.

I ordered a washer dryer combo I ordered a washer dryer combo, after removing my washer and dryer they started installing the new unit. The dryer was badly damaged.The new washer and dryer were taken back with the promise of a new set being delivered the following Monday. The second phone call Said Tuesday, The third call said April 5th. I have no washer and dryer. How does this company stay in buisness? David Krol

Just had the weirdest delivery interaction … Just had the weirdest delivery experience after purchasing a TV from Costco.com. My delivery was scheduled for around 3:30PM and around 3:18PM, I received an email from Costco that said "your order was delivered" with a blurry photo of a sheet of paper, but the weird thing was I had not yet received the TV. Then about 15 minutes after that email, 2 guys pulled up and delivered the TV, but they told me that in order to leave the TV, they had to be able to take it into my house and had to take a picture of the TV inside the house. The said if they could not take a picture of the TV inside my house, then they could NOT leave the TV. I've ordered many TVs from Costco, and have never heard this before. I also never get the $30 upgrade for the white glove delivery, so there is no reason why the delivery people should have been asking to come inside my home. Even if you do order white glove, you should still be able to tell the delivery people when they arrive that you just want them to put the item on the porch of wherever you want the item. This whole experience was just odd, and sketchy. Wondering if delivery people were just trying to case my house, but I told them if they wanted they could just take back the TV because they were not coming in my house. They were pretty agro about it as well. not sure if they were having a bad day or what, but just the whole thing was so odd. Also, just called Costco customer service, and their policy is that if no one is home, then they cannot leave the item outside but if the owner is home, then the item can be left wherever the owner indicates. So again, just very very strange. Just kinda making me feel sick to my stomach.

There isn’t a month that goes by we… There isn’t a month that goes by we don’t find a spoiled vegetable inside the package or bag bought. Fruit, potatoes or blueberries especially the latter, (mildew if you turn the plastic box over and look close) happens many times during the year. Costco keeps and sells old produce, period! Especially potatoes. Just beware. We now go elsewhere almost all of the time for produce. Had many product recalls!