Failed to compete job paid for Failed to compete job paid for. Deliver, install and haul away. I ordered a fridge for one that has gone bad. The shut off valve is under the kitchen sink. Was told I needed to pay a plumber to come install another one directly behind fridge for install. Then the snuck of leaving front door open, lights on and didn't haul away broken old fridge. Save the Hassel, go else where. Deal will cost way more in the end. For struggling single parent households this is how corporations take advantage. They should be ashamed.

Place my 2-day delivery order on 43 24… I placeed my 2-day delivery order on 4-3-24 and had to call them on 4-5-24 to see where my order was as I had not received any updates ,it had not even been shipped. Now it has shipped and it still sitting in Phoenix Arizona and I'm in Denver Colorado. I'd like Costco to explain how this can be two day delivery that they're advertising. This has been a total fiasco with Costco, I've recently had knee surgery and need the products that I ordered. My account has been charged but no product!

Tried the new Costco orange cinnamon… Tried the new Costco orange cinnamon rolls thinking they sound really good. My opinion, well they SUCK!!!!! And I mean they really S-U-C-K!!!!!!! You can't really taste the orange in the rolls and they are dry as the GOBI desert. I tried to heat them for the recommended 20 seconds, but all that did was give me a warm, dry sucky cinnamon roll. In my opinion I would not buy them. Shame on you Costco. Fire your taste testers!!! Addition: My wife says that although they are not great, she says they are not bad. She IS disappointed that there is no orange taste as advertised. Addition to the addition: I tried making some powered sugar frosting (powdered sugar, a little water, and some vanilla). That helped a little in making it passible for consumption.

Stroke Survivor rebuffed Long-time customer at same location. I know, and call, many employees by their first name. I use the "express/self serve" registers, because I cannot use my left hand for lifting even 5# items, and I have balance issues. Last month, Lori, refused to scan my items, and said, "God does not make mistakes," when I explained I was a stroke survivor. Two days ago, Brad, told me that I had to scan my own 6 items, and I had three options: go to a regular register, wait up to 10 minutes for someone to help me, or talk to a manager.

POOR SERVICE I returned some expensive items purchased on my Freedom Visa card, and I expected my return credit to be against the charges on this card. Andrew, Honolulu Costco, took it upon himself to credit my Costco Visa and, therefore, lost my purchase credit points against the Costco visa I did not use for the purchase. Imagine how much money Costco can save by cheating the customer their purchase percentages of their executive card. I stood in line for thirty minutes for this less than honest practice.