Same category as Sam's and Walmart Been a member since Costco came to Ridgeland Ms but now I'm wandering if it's still worth it. The last couple times I've visited the freezer are always bare. Came in for Sabattos pizza among other things this visit and once again they have very few selections. I literally thought I was at Sam's or better yet Walmart. Not to mention you can never find a worker when you need help. The only people that will help you are the food handling people. Not sure if I'm going renew my membership it's not worth the money anymore

There isn’t a month that goes by we… There isn’t a month that goes by we don’t find a spoiled vegetable inside the package or bag bought. Fruit, potatoes or blueberries especially the latter, (mildew if you turn the plastic box over and look close) happens many times during the year. Costco keeps and sells old produce, period! Especially potatoes. Just beware. We now go elsewhere almost all of the time for produce. Had many product recalls!

Costco On Line should not be in Business I have been a very loyal member/customer of Costco for over 20 years now and their online side of the business is totally pathetic and unacceptable. I have and am presently experiencing ridiculous delays up to 2 months in getting appliances delivered. Have had 5 defective appliances within 6 hours of being delivered out of 10 appliance ordered in total in a 4 month time period. Have waited over 2 months to get another fridge as example and on and on and on? I have had about 40 conversations with customer service reps, customer service supervisors and one apparent online department senior management person giving a total of about 16 different people. So far 1 supervisor actually did look after 1 situation out of a dozen or more. I have now caught Costco twice shorting me on refunds. One was shorting me about $280.00 on a fridge and the other one was about $1,000.00 on another fridge. Please note i learn't about these shortages 2 weeks plus after the credit was suppose to issued so it isn't a case of me not giving them enough time. When are the Real Senior Management people going to investigate what is going on here???

No other retailer insults customers like Costco Recent shopping at Costco; a new high for groceries for us: $700. PROS Attractive, large, well-lit stores; wide aisles; good, deep inventory; large, wide, organic food selections -- even organic dog treats! Descriptions and prices of items are clear and easy to locate. Of course, excellent prices are the main reason for Costco's success. CONS Manipulation and insults to shoppers: No descriptive signs anywhere in the store, as to where items, or categories of goods, are located. Worse, no signs on any aisles, so one of forced to go up-and-down each aisle, or risk missing an item on one's shopping list. I don't know of any other retailer that treats their customers like that. I constantly see parents with children forced to go through rows of cookies, ice creams, pizzas, etc., etc. That makes it very difficult for children not to see / ask for generally unhealthy items.

POOR SERVICE I returned some expensive items purchased on my Freedom Visa card, and I expected my return credit to be against the charges on this card. Andrew, Honolulu Costco, took it upon himself to credit my Costco Visa and, therefore, lost my purchase credit points against the Costco visa I did not use for the purchase. Imagine how much money Costco can save by cheating the customer their purchase percentages of their executive card. I stood in line for thirty minutes for this less than honest practice.