No other retailer insults customers like Costco Recent shopping at Costco; a new high for groceries for us: $700. PROS Attractive, large, well-lit stores; wide aisles; good, deep inventory; large, wide, organic food selections -- even organic dog treats! Descriptions and prices of items are clear and easy to locate. Of course, excellent prices are the main reason for Costco's success. CONS Manipulation and insults to shoppers: No descriptive signs anywhere in the store, as to where items, or categories of goods, are located. Worse, no signs on any aisles, so one of forced to go up-and-down each aisle, or risk missing an item on one's shopping list. I don't know of any other retailer that treats their customers like that. I constantly see parents with children forced to go through rows of cookies, ice creams, pizzas, etc., etc. That makes it very difficult for children not to see / ask for generally unhealthy items.

I ordered a washer dryer combo I ordered a washer dryer combo, after removing my washer and dryer they started installing the new unit. The dryer was badly damaged.The new washer and dryer were taken back with the promise of a new set being delivered the following Monday. The second phone call Said Tuesday, The third call said April 5th. I have no washer and dryer. How does this company stay in buisness? David Krol

POOR SERVICE I returned some expensive items purchased on my Freedom Visa card, and I expected my return credit to be against the charges on this card. Andrew, Honolulu Costco, took it upon himself to credit my Costco Visa and, therefore, lost my purchase credit points against the Costco visa I did not use for the purchase. Imagine how much money Costco can save by cheating the customer their purchase percentages of their executive card. I stood in line for thirty minutes for this less than honest practice.

My order was canceled because support… My order was canceled because support is very poor. Of course costco is not good enough to cancel canceled order. I was forced to reorder sam tv in higher price, I was promised by Harry - refund but I never recieved price match refund. Also I was promised same delivery slot day for new order as I Book day off and installation guy for old delivery date but delivery company - Kinetic Logistics not answering, They just sending automated emails ad text with apologies. So I'm over 2 weeks without money and tv. Also I was promised by support different delivery company will be used but unfortunately delivery was booked with same poor company- Kinetic Logistics. I'll never use them again.

Hair and nail gummy They selling almost anything without checking the quality and people here just buying same as me ! I bought hair and nails gummy and all of my family face got red and itchy and eyes were red and popped out!!!