Excellent Customer Service Excellent service from the first contact I made about my most recent order! Your customer service has improved greatly from previous orders! Keep it up!

zero stars If I could leave zero stars, I would. I preordered an item almost a year ago and was supposed to be available February 2022. Never received item, multiple attempts to contact company with no response. Asked for refund through order detail, but no refund. My daughter found the item through Amazon, even prior to the “release date” through loudpig and received it a few days later. Very disappointed and I just want my money back!

Great costumer service I had some issue with a pre order I made on May for a plushie, the truth is they never respond the emails, but the best way to contact them is via messenger, that’s where the 5 star review comes. After I contact them via messenger, they helped me solve my problem, they were very polite and helpful.

I have ordered from Loudpig in three… I have ordered from Loudpig in three different occasions, the staff has always been very responsive, I have received my orders very quickly, and the prize was lower than in other websites. I have always ordered items in stock, but I have seen the message that they sent for someone's pre-order. I really appreciate that they state the pre-order conditions clearly and that allow for free changes within 24h (not as common as it should be). I will be definitely buying from them in the future!

If I could give you no stars I would I'm leaving this review because it looks like you respond to reviews here, as I've been unsuccessful in getting you to respond back to me via FB Messenger or email for the last 5 weeks about the status of my order. I have also filed a claim/complaint via PayPal. I want a full refund for the order I placed on September 28th and never received - Order #59540. Where is your customer service on this? Waiting for your response and refund.