Preorder a plush Never receive it ! I buy a pre-order plush Black lady sailor moon and I never receive it ! I buy it in february 2021 and we are in october 2021 never got it ! Try to send message via messenger never got a respond ! I wait for nothing ! I begin to think i will never receive it ! So i am going to pay twice the price in another site ! Very sad and disappointed ! Problably because its a preorder it take a lot a time ! I seriously losing hope !

2 YEARS NO UPDATE ordered over 2 years ago and no update, as well as seemingly no way to contact them? DO NOT use this website. complete waste of money, will have to dispute with my bank.

VERY shady! I ordered 2 Nendoroids from them (they were not pre-orders) and only received one. I tried to contact them SO many times to get an update on the other one, but didn't hear anything. Their website says to contact through Facebook Messenger but when I tried to do that, I got an automated response that they're "taking a short break" and to use the Contact form on the website. I e-mailed their Support, and I even tried to DM them on Twitter. Nothing. It's been almost 3 weeks. I had to open a dispute through Sezzle to attempt to get my money back. Do NOT order from here!!

Ordered an item back in April of 2021 not received over a year later Ordered an item back in April of 2021. It's June 10th as of now. No order received, no tracking number, no follow up email, no nothing. They ignore all attempts at contact (they use a form you fill out on their website and don't give out an email, presumably to avoid a paper trail, shady behavior) and just seem like a group of scammers. Never buy from these people.

Bought the infamous Rei Ayanami Plush… Bought the infamous Rei Ayanami Plush Strap that was on the web site. After waiting for now 2 YEARS, still no update and now my order isn't even on the web site anymore. I contacted them and still no answer. I would recommend to NEVER buy from them.