I have ordered from Loudpig in three… I have ordered from Loudpig in three different occasions, the staff has always been very responsive, I have received my orders very quickly, and the prize was lower than in other websites. I have always ordered items in stock, but I have seen the message that they sent for someone's pre-order. I really appreciate that they state the pre-order conditions clearly and that allow for free changes within 24h (not as common as it should be). I will be definitely buying from them in the future!

If I could give you no stars I would I'm leaving this review because it looks like you respond to reviews here, as I've been unsuccessful in getting you to respond back to me via FB Messenger or email for the last 5 weeks about the status of my order. I have also filed a claim/complaint via PayPal. I want a full refund for the order I placed on September 28th and never received - Order #59540. Where is your customer service on this? Waiting for your response and refund.

Pre-ordered in December 2020 no response I pre-ordered a Kuroo plushie back in DECEMBER 2020 and we it’s now November 2021. I was supposed to receive my order around February 2021. I e-mailed them and they answered the next day saying the manufacturer was delayed and so on. Similar scenario happens in March. I emailed them again two times and contacted them on both Instagram and Messenger (Facebook) since the end of September but I haven’t anything news from them. I really wanted to believe in them and I couldn’t wait for my plushie but I think I got scammed.

VERY shady! I ordered 2 Nendoroids from them (they were not pre-orders) and only received one. I tried to contact them SO many times to get an update on the other one, but didn't hear anything. Their website says to contact through Facebook Messenger but when I tried to do that, I got an automated response that they're "taking a short break" and to use the Contact form on the website. I e-mailed their Support, and I even tried to DM them on Twitter. Nothing. It's been almost 3 weeks. I had to open a dispute through Sezzle to attempt to get my money back. Do NOT order from here!!

The worst customer service ever. I’m very disappointed. Ordered Sonic the Hedgehog plushy in February for my 6 years old son and despite information on loudpig.com that sonic plushy will be released on May this year, no shipment no money refund. The most frustrating thing they totally ignore customers inquiring about status of the order. Terrible customer service. I will contact my visa company and PayPal to try get my money back. Don’t bother to do business with them.👎