Shelbey
GBVERY shady! I ordered 2 Nendoroids from them (they were not pre-orders) and only received one. I tried to contact them SO many times to get an update on the other one, but didn't hear anything. Their website says to contact through Facebook Messenger but when I tried to do that, I got an automated response that they're "taking a short break" and to use the Contact form on the website. I e-mailed their Support, and I even tried to DM them on Twitter. Nothing. It's been almost 3 weeks. I had to open a dispute through Sezzle to attempt to get my money back. Do NOT order from here!!
Edyta Pfahl
CAThe worst customer service ever. I’m very disappointed. Ordered Sonic the Hedgehog plushy in February for my 6 years old son and despite information on loudpig.com that sonic plushy will be released on May this year, no shipment no money refund. The most frustrating thing they totally ignore customers inquiring about status of the order. Terrible customer service. I will contact my visa company and PayPal to try get my money back. Don’t bother to do business with them.👎
Gia Sellers
GBSeems to be a massive scam I ordered a Jean (AOT) plush for a friend, and almost a year later I haven't received anything. Not even any kind of update. The page just says the plush is "Out Of Stock." It wasn't when I pre-ordered it? Other reviews are saying similar things. I don't care enough to ask for a refund or cancellation, but I suggest avoid using this site. There's plenty of other sellers who are more trustworthy and communicative.
Jamie
GBI preordered a plushie from them over a… I preordered a plushie from them over a year ago and they continue to push the month of release back and yet I can somehow buy the plush from other websites and have even seen it in stores, but when I tried to email them about this, they have never replied. The only way I have ever gotten a reply from them was writing a negative tweet about them and they reached out within hours, but they still weren't helpful at all. Avoid this website at all costs!
Nathan
GBDon’t waste your time with them! Don’t waste your time ordering from them. I’ve sent emails and everything and no response. I pre ordered the rengoku nendoroid and no update since January saying that they received it but not a single tracking information has been sent to me. I gave up so I bought it somewhere else. Save your money and try other anime store websites.