zero stars If I could leave zero stars, I would. I preordered an item almost a year ago and was supposed to be available February 2022. Never received item, multiple attempts to contact company with no response. Asked for refund through order detail, but no refund. My daughter found the item through Amazon, even prior to the “release date” through loudpig and received it a few days later. Very disappointed and I just want my money back!

2 YEARS NO UPDATE ordered over 2 years ago and no update, as well as seemingly no way to contact them? DO NOT use this website. complete waste of money, will have to dispute with my bank.

An absolute scam I placed a pre order… An absolute scam I placed a pre order over a year ago with no updates. Also there customer service does not message back. Shop literally anywhere else then this company

Money for nothing I placed an order in March. It’s now November and I haven’t received it. When I emailed for an ETA, I never received a response. I assume this is a Covid issue, but there’s no excuse for the lack of communication. At this point, I can’t even cancel because their site won’t allow it.

Don’t waste your time with them! Don’t waste your time ordering from them. I’ve sent emails and everything and no response. I pre ordered the rengoku nendoroid and no update since January saying that they received it but not a single tracking information has been sent to me. I gave up so I bought it somewhere else. Save your money and try other anime store websites.