Failed zipper on pants leg I bought a pair of pants for a safari in Tanzania, the kind with a zipper around each leg so you can make them shorts? Just a few wears in, the left leg zipper failed and became unstuck. Required constant manipulation to keep the lower half zipped to the upper half. Plastic zippers!( REI uses metal zippers) These pants cost over &100 and of course once you are out on safari there is no where to return or replace. Boo! (PS photo safari no animals injured or inconvenienced.)

Go woke, go broke Go woke, go broke. I own thousands upon thousands in Orvis merchandise. Along came COVID. Whilst in my home, under lockdown, I began to unravel the truths that have been hidden from me for my lifetime. I took a deep dive into the rabbit hole and when I came out I discovered that we are truly living in a matrix of lies, propaganda, deceivers and subversion. Enter Orvis, a company that is onboard with a globalist agenda that includes a nullification of the social contract. Orvis is not my friend because I am on team humanity. The veil has been lifted "for those that have eyes to see"

In my opinion.. In my opinion... the absolute worst and most overrated company on the planet in regard to their fishing products. Orvis is truly clinging to their old identity when they were the only player in town. This is the go to for clueless old men who had no other options, wanted to show off for their old friends and online shopping wasn't available. If you need anything fishing related, buy Simms, G Loomis, Scott, and Hardy.

Returns Portal Down? Really? My sister gave me a pair of gloves for Christmas I wanted to exchange for a different size. I go on their website and type the return number in, only to get no match. So I email customer service with my issue. No answer. Then a week later. No answer. Four times I try over several weeks, then finally forward all the emails from another email address. I'm told sorry, they checked and they never saw my emails, but somehow they did today from an AOL address. They send me a return email label. Great, maybe they didn't see it for whatever reason. In the interim, I order a shirt, but it does not fit. So I go to return, and the same thing, order not recognized. I respond to the email I received earlier today with the return label indicating again my order number is not showing a match, and the message I get back starts with this: "I am so sorry but our returns portal is down at the moment undergoing some maintenance. This is why it did not work on your end." Is it really down "at the moment," or has it been down for a while, like since I've been trying to return the gloves for the past month? And if it's truly down, then why not just post that information on the returns page, rather than have every customer with a return get an "order not found" result when attempting a return? I expect that post-December is the highest volume return period of the year. Is the "returns portal" down coincidental, or is it to get customers to just give up? Sadly, I must assume the latter based on recent reviews on this site. If it's not intentional, then why not be upfront with customers and say you're having issues with returns? Why make the customer think he/she is the one somehow not entering something right or messing up? I don't know the answer, all I know is Orvis is not thinking about their customers first. And that is the downfall of any business...

Not our problem My question: "Please can you tell me how to care for my Orvis Field Coat? In particular, I would like to improve its water repellence, which has deteriorated over time" Orvis customer service response: "Thank you for your email I am sorry we do not offer a re waxing service for the field coat. We would suggest, even though this is not dry cleanable seeking advice from a professional dry cleaners to see if they can advise further Apologies we are unable to assist you" You judge for yourself how many stars this deserves.