Returns Portal Down? Really? My sister gave me a pair of gloves for Christmas I wanted to exchange for a different size. I go on their website and type the return number in, only to get no match. So I email customer service with my issue. No answer. Then a week later. No answer. Four times I try over several weeks, then finally forward all the emails from another email address. I'm told sorry, they checked and they never saw my emails, but somehow they did today from an AOL address. They send me a return email label. Great, maybe they didn't see it for whatever reason. In the interim, I order a shirt, but it does not fit. So I go to return, and the same thing, order not recognized. I respond to the email I received earlier today with the return label indicating again my order number is not showing a match, and the message I get back starts with this: "I am so sorry but our returns portal is down at the moment undergoing some maintenance. This is why it did not work on your end." Is it really down "at the moment," or has it been down for a while, like since I've been trying to return the gloves for the past month? And if it's truly down, then why not just post that information on the returns page, rather than have every customer with a return get an "order not found" result when attempting a return? I expect that post-December is the highest volume return period of the year. Is the "returns portal" down coincidental, or is it to get customers to just give up? Sadly, I must assume the latter based on recent reviews on this site. If it's not intentional, then why not be upfront with customers and say you're having issues with returns? Why make the customer think he/she is the one somehow not entering something right or messing up? I don't know the answer, all I know is Orvis is not thinking about their customers first. And that is the downfall of any business...

Go woke, go broke Go woke, go broke. I own thousands upon thousands in Orvis merchandise. Along came COVID. Whilst in my home, under lockdown, I began to unravel the truths that have been hidden from me for my lifetime. I took a deep dive into the rabbit hole and when I came out I discovered that we are truly living in a matrix of lies, propaganda, deceivers and subversion. Enter Orvis, a company that is onboard with a globalist agenda that includes a nullification of the social contract. Orvis is not my friend because I am on team humanity. The veil has been lifted "for those that have eyes to see"

Don’t waste your time! I stopped by the ORVIS flagship in Manchester, VT last fall with my wife and was aghast at the drop in quality and selection, throughout the store. What was once a wonderful source for clothing, house items and outdoor equipment is now a joke. It appears that the new generation of the Perkins family does not know what they are doing and running the iconic brand into the ground. Very sad indeed!

Unavailable After reading the Orvis clothing reviews I'm happy that the trousers I've tried to purchase for over a year are NEVER in stock.

Unreasonable return charges Ordered a belt and the Orvis was smaller than various other brand 40" belts I have. I reordered a 42" which was fine, but my refund deducted my original shipping cost and charged return shipping charges. A nearly $20 deduction in my refund total I received today. Given other retailer free shipping and free return policies I won't be ordering from Orvis again.