Kaput! WAY overpriced men's clothing that is mostly cheap chinese stuff you can find at any discount retailer. Sizes are generally too small. If you need to return items, you will need to pay for the shipping costs. And when they have a big sale, the only sizes remaining are small. A brand that is dead.

I used to be a big Orvis customer. No longer. For years I was a big Orvis customer. I have a closet full of Orvis jackets, shirts, pants. Their prices were higher but the quality was there, I thought. But lately Orvis has deteriorated. I ordered a pair of jeans six weeks ago. They still have not arrived. I ordered some sweatpants a month ago. Still waiting. No ability to track the shipment, and no one to talk to. I am finished with Orvis. I guess they went "woke" instead of focusing on customer service.

False fabric content on Left Bank Coat I bought the Left Bank double knit sweater coat #GE24NT. The catalog says it is Merino/nylon/alpaca/silk/cashmere/spandex. Calling it a lush merino/alpaca blend. When received, the tag inside states that it is 30% wool, 35% viscose, 35% nylon. I spent a considerable amount of time sewing snaps on before I found this, so I don't think I can return it. I only wanted natural fabrics, this is disgusting. I have always loved their quality, but now I don't trust them.

Unreasonable return charges Ordered a belt and the Orvis was smaller than various other brand 40" belts I have. I reordered a 42" which was fine, but my refund deducted my original shipping cost and charged return shipping charges. A nearly $20 deduction in my refund total I received today. Given other retailer free shipping and free return policies I won't be ordering from Orvis again.

Horrible company with customer service… Horrible company with customer service reps that don't know how to do anything but lie. I ordered over $100 in flies for a trip and over a week later only 1 fly has shipped out of 36. First they say 15% off your first order, then when you check out you don't get 15% off anything except select items. They charge your credit card for each individual item ordered instead of one charge likely to get around higher criminal penalties for fraud/scamming customers. They just need to close down since they are no longer brand that wants to sell items.