I agree I agree. I once considered it an upscale brand but their marketing turned me off. I received a catalogue a few years ago and every model had a tattoo. I’m not judging anyone with a tattoo but no one in my family, including my children, have one. We are a conservative , educated upper middle class family that shops for quality and support companies that share our values. Too bad, it was once Iconic but is making its move to the masses, poor quality and a woke mentality.

Called about an issue I had with one of… Called about an issue I had with one of my many Orvis products. Spoke with Zorrah in customer service! Was very polite and professional! Great service!! Huge help today and love the companies products and mission!

Failed zipper on pants leg I bought a pair of pants for a safari in Tanzania, the kind with a zipper around each leg so you can make them shorts? Just a few wears in, the left leg zipper failed and became unstuck. Required constant manipulation to keep the lower half zipped to the upper half. Plastic zippers!( REI uses metal zippers) These pants cost over &100 and of course once you are out on safari there is no where to return or replace. Boo! (PS photo safari no animals injured or inconvenienced.)

I used to be a big Orvis customer. No longer. For years I was a big Orvis customer. I have a closet full of Orvis jackets, shirts, pants. Their prices were higher but the quality was there, I thought. But lately Orvis has deteriorated. I ordered a pair of jeans six weeks ago. They still have not arrived. I ordered some sweatpants a month ago. Still waiting. No ability to track the shipment, and no one to talk to. I am finished with Orvis. I guess they went "woke" instead of focusing on customer service.

I bought an Orvis Helo rod last year… I bought an Orvis Helo rod last year and the tip broke in the first 10 minutes of fishing. Now they advertise the new rod is 4x stronger. How about standing behind your product. Obviously a known issue the last rod sucked and I was stuck buying a replacement piece before I caught my first fish. I would go sage anytime now going forward.