I agree I agree. I once considered it an upscale brand but their marketing turned me off. I received a catalogue a few years ago and every model had a tattoo. I’m not judging anyone with a tattoo but no one in my family, including my children, have one. We are a conservative , educated upper middle class family that shops for quality and support companies that share our values. Too bad, it was once Iconic but is making its move to the masses, poor quality and a woke mentality.

Not our problem My question: "Please can you tell me how to care for my Orvis Field Coat? In particular, I would like to improve its water repellence, which has deteriorated over time" Orvis customer service response: "Thank you for your email I am sorry we do not offer a re waxing service for the field coat. We would suggest, even though this is not dry cleanable seeking advice from a professional dry cleaners to see if they can advise further Apologies we are unable to assist you" You judge for yourself how many stars this deserves.

Failed zipper on pants leg I bought a pair of pants for a safari in Tanzania, the kind with a zipper around each leg so you can make them shorts? Just a few wears in, the left leg zipper failed and became unstuck. Required constant manipulation to keep the lower half zipped to the upper half. Plastic zippers!( REI uses metal zippers) These pants cost over &100 and of course once you are out on safari there is no where to return or replace. Boo! (PS photo safari no animals injured or inconvenienced.)

Horrible company with customer service… Horrible company with customer service reps that don't know how to do anything but lie. I ordered over $100 in flies for a trip and over a week later only 1 fly has shipped out of 36. First they say 15% off your first order, then when you check out you don't get 15% off anything except select items. They charge your credit card for each individual item ordered instead of one charge likely to get around higher criminal penalties for fraud/scamming customers. They just need to close down since they are no longer brand that wants to sell items.

Called about an issue I had with one of… Called about an issue I had with one of my many Orvis products. Spoke with Zorrah in customer service! Was very polite and professional! Great service!! Huge help today and love the companies products and mission!