I bought an Orvis Helo rod last year… I bought an Orvis Helo rod last year and the tip broke in the first 10 minutes of fishing. Now they advertise the new rod is 4x stronger. How about standing behind your product. Obviously a known issue the last rod sucked and I was stuck buying a replacement piece before I caught my first fish. I would go sage anytime now going forward.

Kaput! WAY overpriced men's clothing that is mostly cheap chinese stuff you can find at any discount retailer. Sizes are generally too small. If you need to return items, you will need to pay for the shipping costs. And when they have a big sale, the only sizes remaining are small. A brand that is dead.

Don’t waste your time! I stopped by the ORVIS flagship in Manchester, VT last fall with my wife and was aghast at the drop in quality and selection, throughout the store. What was once a wonderful source for clothing, house items and outdoor equipment is now a joke. It appears that the new generation of the Perkins family does not know what they are doing and running the iconic brand into the ground. Very sad indeed!

Failed zipper on pants leg I bought a pair of pants for a safari in Tanzania, the kind with a zipper around each leg so you can make them shorts? Just a few wears in, the left leg zipper failed and became unstuck. Required constant manipulation to keep the lower half zipped to the upper half. Plastic zippers!( REI uses metal zippers) These pants cost over &100 and of course once you are out on safari there is no where to return or replace. Boo! (PS photo safari no animals injured or inconvenienced.)

Even when the website is working it is… Even when the website is working it is not helpful. Many items that they have in the store are not listed on the website.