The Orvis Company

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1.45
Based on 20 Reviews

5

10.00%

4

0.00%

3

0.00%

2

5.00%

1

85.00%
About The Orvis Company

Shop for mens clothing, womens clothing, fly fishing rods and gear, dog beds, home furnishings, travel apparel, and gifts. Our mens clothes include great men's gift ideas such as chinos, travel clothing, sleepwear, cashmere sweaters, Barbour coats, and mens sport coats. Find the best selections online from our womens clothing catalog with dozens of new styles of jackets, blouses, skirts, shirts, vests, dresses, robes, cardigan sweaters and pants. We have a broad selection of the world's finest fly fishing rods, fly reels, wet and dry flies, chest waders, and fishing apparel with reviews by our customers. Whether you're shopping for an award-winning fly fishing rod, a top-notch large arbor fly reel or a superb pair of breathable fishing waders, Orvis has the best fly fishing gear on the market today.

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James Kiefer
GB

Called about an issue I had with one of… Called about an issue I had with one of my many Orvis products. Spoke with Zorrah in customer service! Was very polite and professional! Great service!! Huge help today and love the companies products and mission!

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michael
GB

I used to be a big Orvis customer. No longer. For years I was a big Orvis customer. I have a closet full of Orvis jackets, shirts, pants. Their prices were higher but the quality was there, I thought. But lately Orvis has deteriorated. I ordered a pair of jeans six weeks ago. They still have not arrived. I ordered some sweatpants a month ago. Still waiting. No ability to track the shipment, and no one to talk to. I am finished with Orvis. I guess they went "woke" instead of focusing on customer service.

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John Johnston
GB

Even when the website is working it is… Even when the website is working it is not helpful. Many items that they have in the store are not listed on the website.

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Paul Robison
GB

Not our problem My question: "Please can you tell me how to care for my Orvis Field Coat? In particular, I would like to improve its water repellence, which has deteriorated over time" Orvis customer service response: "Thank you for your email I am sorry we do not offer a re waxing service for the field coat. We would suggest, even though this is not dry cleanable seeking advice from a professional dry cleaners to see if they can advise further Apologies we are unable to assist you" You judge for yourself how many stars this deserves.

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Michael Gala
GB

Horrible company with customer service… Horrible company with customer service reps that don't know how to do anything but lie. I ordered over $100 in flies for a trip and over a week later only 1 fly has shipped out of 36. First they say 15% off your first order, then when you check out you don't get 15% off anything except select items. They charge your credit card for each individual item ordered instead of one charge likely to get around higher criminal penalties for fraud/scamming customers. They just need to close down since they are no longer brand that wants to sell items.

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