Joseph Peralta
GBI ordered a bike seat April 20th 2020 I ordered a bike seat April 20th 2020. Still haven't received my order and it's May 10th 2020. I understand with covid-19 going on. but I do not respect not given a proper response on why from a representative associate anyone. I know somebody is being paid to work over the phone or online. I know there's an owner or assistant somewhere in that company viewing orders. Did not tell me what is going on like we're closed or sorry. Nothing text me something that's not automated. Obviously I'm upset. Covid-19 circumstances acceptable. But no personal update is not!
Jim Helgeson
GBA one star or less is about right A one star or less is about right. Bought 2 Schwalbe tires..............hold it, what is the point. It appears they are permanently closed. No surprise. One tire failed prematurely. Bought online through Walmart and with the passage of time no recourse because Bike Somewhere apparently went out of business. The surprise is that Walmart should have done a better job of vetting the folks they let sell stuff through their website. Jim Helgeson
Dennis
GBCanceled due to reviews, but still recieved good service I did place an order through Bikesomewhere for tires. It wasnt processing fast enough for me. Mostly likely because the tires i wanted ship from India (Schwalbe). But i also read these reviews, so that got me nervous. I immediately send them a message asking how can i cancel my order. I was refunded my money within hours. So technically, my transaction went well. Again even through other sites my tires woudnt have made it until 2021 but my limited interaction with BikeSomeWhere was good.
Liz Foley
GBExtremely slow processing and shipping Extremely slow processing and shipping, There is no excuse as to why a product I purchased wasn't processed and then sent out for over a week. I had a ski trip planned and made the purchase with the estimated shipping time in mind, only to receive notice on the day it was supposed to arrive alerting me that delivery was delayed. Very disappointing.
Bob Black
CACompany is just a scam. As others have said the company is just a scam. You'll never get your order and contacting them is a waist of time. They don't respond to emails and calls just go to voicemail. There's a lot of online bike shops out there, avoid this one. UPDATE: After an investigation was started through PayPal, the company finally shipped me my order. However, BikeSomeWhere never replied back to PayPal or ever offered me any sort of apology or explanation.