SomeoneImportant
GBRudest Customer service ever! I purchased a product which was defective and while exchanging emails with customer service the customer service rep yelled at me by writing in all caps when telling me I had to contact the manufacturer. I was shocked because I asked the rep to explain the return policy and the rep started their email out with..."as I stated before..." then the rep wrote "YOU need to contact the manufacturer" I have never dealt with such rudeness from where I made a purchase. Buyer beware!
Todd
GBsame issue same issue - this web site is a scam - shop elsewhere - I ordered an item and after trying to contact them with no response for weeks, they finally replied after I kept emailing them. they said they sent information that they did not and said the item was shipped, but it never was. They provides a bogus USPS tracking number that said a label was created for the shipment, but 2 weeks went by and the item never shipped. they are basically using people's money until they realize they are not getting their purchases and dispute the credit card charges. dishonest at best but should be illegal.
handymanalex
GBWrong part - no response from BikeSomeWhere I ordered a SunRace CSR86 8-Speed Nickel Plated Cassette, 11-28T. The box has a BikeSomeWhere sticker on it that says "Sunrace Csr86 11-28" The BikeSomeWhere sticker is OVER a label that says "ITEM: CSR91.9AS0.NS1.BX, DESC: Cassette Sprocket R91, SPEC: 9S_11-28..." with the rest of the label obscured by the BikeSomeWhere sticker. When I finally had occasion to replace the cassette on my bike, I discovered that the box had actually contained a 9 speed cassette. I didn't discover this until I was road testing the bike with the wrong cassette installed. BikeSomeWhere did not respond to my emails requesting a refund of $26.05.
Tammy L-Phoenixville
GBShipment never came Shipment never came. When we called they said it was returned back to them however the tracking number shows that it was never shipped, only a shipping label was created . Scam! Walmart should do a better job at investigating who they partner with.
Dennis
GBCanceled due to reviews, but still recieved good service I did place an order through Bikesomewhere for tires. It wasnt processing fast enough for me. Mostly likely because the tires i wanted ship from India (Schwalbe). But i also read these reviews, so that got me nervous. I immediately send them a message asking how can i cancel my order. I was refunded my money within hours. So technically, my transaction went well. Again even through other sites my tires woudnt have made it until 2021 but my limited interaction with BikeSomeWhere was good.