Curtomer service is worst I ever seen: updated Curtomer service is worst I ever seen! I arranged colection of one of the item to be returned 2wice now and both didnt happen. The lady answers to calls doesnt understand when I ask for a reference number for the call, or pretent to not, nor gives her name. Do not buy from here unless you sure youu are not returning the any of the items. They reached me after I reviewed on their website and explained the issue with return and arranged another collection, but it didn't happen either. We need a negative rating here, honestly!

Surely the days of putting a UK… Surely the days of putting a UK supermarket's customer service team in the Phillipines has long passed?! What are the thinking of? You call, the line is terrible. Neither you nor the support person can understand each other properly. They appear to stuck in strict scripts such that they cannot actually help on anything remotely off piste. Ridiculous.

Terrible I paid for guaranteed delivery on 06.02.2015 Unfortunately Asda chose to use Yodel, the UK's worst delivery company Waited in all day 7am to 7pm no delivery Neither Yodel or Asda are particularly interested really At least I know never to order from them again All I have to do now is wait goodness knows how long for my refund

Bed problem Recently bought a new bed from Asda and there was a part missing, a vital part, the slats that go under the mattress. Won't go into all the details but after emails and phone calls to very pleasant people, the problem was finally solved and we were given vouchers to compensate for our trouble so yes, in the end, a good service. Thank you.

Useless! I ordered 6 bath towels. 4 arrived packed in two massive cardboard boxes. A week later another huge box arrived containing not the missing towels but 2 fitted sheets. Spent ages waiting for customer service to answer the phone. I'll be interested to see what finally turns up. No delivery notes in any of the oversized boxes. Utterly useless. I ordered towels and received problems and additional expenditure on phonecalls.