GRCPAC
GBWe've been using Yapsody for MANY years… We've been using Yapsody for MANY years and hundreds of shows...while the user interface could be a little bit more customizable it does the job. I wish we could make it a little more branded to our style but...well, you can't have everything. Yapsody is easy to use, reliable, fast and reasonably priced.
vimalkumar patel
CAFirst time using online ticketing… First time using online ticketing platform. Very easy to set and use, no headaches of phone or personal sales of event tickets. Yapstat was very good option they have, which can be used to keep an eye on event sales etc. Would recommend it and will also keep using for future events.
pernst56
DEStealing our money? Yapsody works with WEPAY and our experience was really bad! They could not verify our account although we sent our company documents about 10 timers! They are still holding our money and I have to believe they are trying to collect interest. One way to make money.... Stay away from Yapsody and their partner WEPAY
Claudia Molina
GBTheir Customer Service is Excellent!… Their Customer Service is Extraordinary. I'm hosting a free event, with not charge at all from Yapsody and they have treated us like a million bucks! I check more than 10 ticketing company and this company earned my business because of their excellent 24 /7customer support. They platform is user friendly. I recommend it 100% Besides is the cheaper one out there. ;-)
customer
GBA bit too clunky for us. I will say customer service is always excellent. This service can be clunky to use. We are a theatre company, we need both an online sales presence and the ability to have a point of sale. As a POS the system is extremely clunky and takes too long per sale, especially when you have a line of in person transactions. There are too many hoops to jump through and customers can be annoyed with having to give an email to finalize the sale. Customers who are not internet/online sale savvy can also have a hard time navigating the website. On the back end, electronic sales can be hard to track and navigate. It is not readily apparent how to generate reports that give the information needed when tracking where money is coming from, especially when you have multiple shows per season. It is hard to tell what the purchaser is buying when tickets are available for the entire season. We need, for our financial records, to know which shows the ticket purchases are going to. We may be using the site in a way that it is not completely designed to do. Which is in no way their fault. This just may not be the service for our kind of theatre.