customer
GBA bit too clunky for us. I will say customer service is always excellent. This service can be clunky to use. We are a theatre company, we need both an online sales presence and the ability to have a point of sale. As a POS the system is extremely clunky and takes too long per sale, especially when you have a line of in person transactions. There are too many hoops to jump through and customers can be annoyed with having to give an email to finalize the sale. Customers who are not internet/online sale savvy can also have a hard time navigating the website. On the back end, electronic sales can be hard to track and navigate. It is not readily apparent how to generate reports that give the information needed when tracking where money is coming from, especially when you have multiple shows per season. It is hard to tell what the purchaser is buying when tickets are available for the entire season. We need, for our financial records, to know which shows the ticket purchases are going to. We may be using the site in a way that it is not completely designed to do. Which is in no way their fault. This just may not be the service for our kind of theatre.
Bashir
CAAmazing platform we have been using for… Amazing platform we have been using for more than 7 years. We especially appreciate the QR code scanner just with their App.
Rich Kulovany
GBThis was the first time our… This was the first time our organization used Yapsody and we were really pleased with. In the past we had sold tickets on our own website and prior to that Eventbrite. The set up wizard was intuitive and straight forward. As it is different than Eventbrite, I found watching the tutorial was helping. I had to use the “Chat” feature once and it gave me the answer I needed right away. The YapScan app was very simple and efficient for our volunteers to use and the YapStat app provided a one button snapshot of our ticket sales. Yapsody’s pricing is much lower than Eventbrite so I can't see us going back.
Prabhas Raju
INPerfect Absolutely enamored with its user-friendly interface and plethora of versatile options! Seamless navigation, and the flexibility it provides for presenters is unparalleled. The automated features are a game-changer. Wholeheartedly recommend this to every presenter—I haven't found a website better suited for the task! Than any other available online
pernst56
DEStealing our money? Yapsody works with WEPAY and our experience was really bad! They could not verify our account although we sent our company documents about 10 timers! They are still holding our money and I have to believe they are trying to collect interest. One way to make money.... Stay away from Yapsody and their partner WEPAY