customer
GBA bit too clunky for us. I will say customer service is always excellent. This service can be clunky to use. We are a theatre company, we need both an online sales presence and the ability to have a point of sale. As a POS the system is extremely clunky and takes too long per sale, especially when you have a line of in person transactions. There are too many hoops to jump through and customers can be annoyed with having to give an email to finalize the sale. Customers who are not internet/online sale savvy can also have a hard time navigating the website. On the back end, electronic sales can be hard to track and navigate. It is not readily apparent how to generate reports that give the information needed when tracking where money is coming from, especially when you have multiple shows per season. It is hard to tell what the purchaser is buying when tickets are available for the entire season. We need, for our financial records, to know which shows the ticket purchases are going to. We may be using the site in a way that it is not completely designed to do. Which is in no way their fault. This just may not be the service for our kind of theatre.
Prabhas Raju
INPerfect Absolutely enamored with its user-friendly interface and plethora of versatile options! Seamless navigation, and the flexibility it provides for presenters is unparalleled. The automated features are a game-changer. Wholeheartedly recommend this to every presenter—I haven't found a website better suited for the task! Than any other available online
Mandy Dickinson
GBVillage hall ticketing This ticketing system works well for our village hall for the odd time we put on an event.
Anonymous
GBCREDIT CARD FRAUD - AVOID A few days after purchasing tickets through Yapsody, two accounts of fraud were committed on the card I used to buy the tickets, one of which was fortunately stopped by my bank. The event organisers put the word out that several people who had bought tickets had money stolen from their accounts, so I am certain that Yapsody are to blame. I have opened a fraud case with my bank. This is incredibly poor service, they can't be trusted with your card details! It is a free service for a reason!
GRCPAC
GBWe've been using Yapsody for MANY years… We've been using Yapsody for MANY years and hundreds of shows...while the user interface could be a little bit more customizable it does the job. I wish we could make it a little more branded to our style but...well, you can't have everything. Yapsody is easy to use, reliable, fast and reasonably priced.