Mandy Dickinson
GBVillage hall ticketing This ticketing system works well for our village hall for the odd time we put on an event.
Bashir
CAAmazing platform we have been using for… Amazing platform we have been using for more than 7 years. We especially appreciate the QR code scanner just with their App.
Anonymous
GBCREDIT CARD FRAUD - AVOID A few days after purchasing tickets through Yapsody, two accounts of fraud were committed on the card I used to buy the tickets, one of which was fortunately stopped by my bank. The event organisers put the word out that several people who had bought tickets had money stolen from their accounts, so I am certain that Yapsody are to blame. I have opened a fraud case with my bank. This is incredibly poor service, they can't be trusted with your card details! It is a free service for a reason!
customer
GBA bit too clunky for us. I will say customer service is always excellent. This service can be clunky to use. We are a theatre company, we need both an online sales presence and the ability to have a point of sale. As a POS the system is extremely clunky and takes too long per sale, especially when you have a line of in person transactions. There are too many hoops to jump through and customers can be annoyed with having to give an email to finalize the sale. Customers who are not internet/online sale savvy can also have a hard time navigating the website. On the back end, electronic sales can be hard to track and navigate. It is not readily apparent how to generate reports that give the information needed when tracking where money is coming from, especially when you have multiple shows per season. It is hard to tell what the purchaser is buying when tickets are available for the entire season. We need, for our financial records, to know which shows the ticket purchases are going to. We may be using the site in a way that it is not completely designed to do. Which is in no way their fault. This just may not be the service for our kind of theatre.
Sharon Tite
NZReliable Reliable, secure and easy to use! I've used Yapsody for 4 years and have found it reliable, secure and easy to use. I've not had a single issue selling tickets to customers and have no complaints back. I appreciated the discounts offered during COVID-19 and will continue to use this ticketing platform in the future.