Awesome customer service support fixing my ticket release issue Bought last minute Gametime tickets within 2 hours of show. My tickets didn't go over to my account after waiting an hour & was told seller hasn't release my tickets. Bought last minute many times before & this has never happened like this. Customer rep supported me via text and was able to find me a comparable ticket that was same price & better seating. Got me those tickets 30 minutes before the show. Thanks to the awesome teamwork!

VERY EXPENSIVE SCAM! Virtually all of the 1-star ratings below happened to me. gametime is a scam. Their "all-in" tickets are $98.34 more than LiveNation and LiveNation tickets, including parking. Many comments from frantic customers complain that their tickets never arrived, arrived the day of, the day after, or after the event started...lord knows if I will ever receive my gametime tickets. They've been told they can't return tickets for a full cash refund - only gametime credit. Can't price match for cash difference, again, only gametime credit. THEY DO THIS INTENTIONALLY BECAUSE THEY KNOW THEY ARE SUCH A SHADY COMPANY THAT CUSTOMERS ARE EITHER STUCK WITH A gametime CREDIT & HAVE TO USE gametime AGAIN, OR BETTER YET THE CUSTOMER WILL JUST GIVE UP.

It was my first time using GameTime and… It was my first time using GameTime and I was nervous about it. I can say, I had the best experience and great customer service when I called them. I will be using Gametime moving forward and letting all my friends and family know about gametime. Excellent Job

Gametime Unauthorized Purchase Scam I received an unsolicited text and email on 02/10/2024 from Gametime telling me that I had just received two tickets to the Golden State Warriors vs. Phoenix Suns NBA basketball game at Chase Center. The tickets were $200 each for 100 level tickets (would typically go for well over $600 each). I had never heard of Gametime before so assumed it was a scam based on the price and the fact I was out of town. Sure enough a charge of $400 shows up on my credit card statement which I immediately flagged as fraudulent and was issued a new card. After investigation both Chase and Gametime are refusing to refund the fraudulent charge. Again, never heard of Gametime or downloaded their app.

Tickets a no show/Long refund process - Gametime has provided me with excellent access to sports events and concert tickets. The product is 5 STAR. However, a recent purchase soured my opinion, because the event tickets never arrived. - To receive a refund required a combination of texts and calls over a four day period. Eventually, the refund was processed, and I appreciate Gametime’s following through. - Ideally, to resolve immediate ticketing issues, access to a phone rep would be helpful. - The refund process was reactive. I communicated with three different reps who promised to elevate my issue, and have someone reach out. No one called. Setting realistic expectations would help. If they’re too busy to call, let people know to call back. - I’ll use the service again…but with a backup plan.