Happy customer Upon purchasing my tickets I got an alert saying someone was trying to access my account. I immediately called the number given and your representative was awesome! She walked me through everything and assured me my tickets were purchased and safe! I'm so excited about getting to take my daughter to her first concert so thank you for the tickets and awesome service!

the seller backed out on us on gameday… the seller backed out on us on gameday on tickets I had bought months before for a steelers game. Gametime replaced our tickets with an upgrade to club level seats at no extra cost. Gametime staff kept me in the know until new tickets were issued. Great experience by the gamete staff.

We liked our seats once we got them We liked our seats once we got them, the seats sent to us were not correct and we missed the first quarter until we could get the correct seats. The help desk were great but they couldn't get a hold of the seat owners and so we had to wait until they sorted it out. I think it was true mistake and am thankful they figured it out just unfortunate we payed good money and missed part of the game.

I purchased tickets for the Miami Open… I purchased tickets for the Miami Open session 7 the game was rain out Ticketmaster and the Miami Open reissue tickets for the event on a different day and I am still waiting because they are saying that the event did took place. Please do not buy tickets from this people as they will not honor their policies.

Great customer service So through the gametime app I somehow accidentally purchased 6 tickets on the wrong date. I initially chatted with someone who said I’d have my money credited back within 24 hours, I gave it 48 hours and didn’t see my money. I reached out again and was out in contact with Desa in customer service. She was able to get me a full return outside of the 24 hour policy, she was great and very helpful and without her I might have lost one thousand dollars. So thank you Desa!! I hope this review finds you, you’re the best!