the seller backed out on us on gameday… the seller backed out on us on gameday on tickets I had bought months before for a steelers game. Gametime replaced our tickets with an upgrade to club level seats at no extra cost. Gametime staff kept me in the know until new tickets were issued. Great experience by the gamete staff.

Gametime Unauthorized Purchase Scam I received an unsolicited text and email on 02/10/2024 from Gametime telling me that I had just received two tickets to the Golden State Warriors vs. Phoenix Suns NBA basketball game at Chase Center. The tickets were $200 each for 100 level tickets (would typically go for well over $600 each). I had never heard of Gametime before so assumed it was a scam based on the price and the fact I was out of town. Sure enough a charge of $400 shows up on my credit card statement which I immediately flagged as fraudulent and was issued a new card. After investigation both Chase and Gametime are refusing to refund the fraudulent charge. Again, never heard of Gametime or downloaded their app.

Unbelievably bad customer service Unbelievably bad customer service. Bought tickets from Gametime that turned out to be fake. Was standing next to the box office who also confirmed it was fake, and still wasn't given a refund. Refused to answer questions in a straightforward manner, and no clear resolution offered. Never again.

Fees poorly listed and not fully disclosed Fees poorly listed and not fully disclosed. Not accommodating and abrupt customer service. AVOID! Full story Purchased tickets for a local hockey game listed at $281. Paid via my phone so did not view the "all in price". Received an email receipt which said their fees were $110, which was 40% of the ticket price. Asked for refund and was told it was not possible and I should try to resell the ticket

We liked our seats once we got them We liked our seats once we got them, the seats sent to us were not correct and we missed the first quarter until we could get the correct seats. The help desk were great but they couldn't get a hold of the seat owners and so we had to wait until they sorted it out. I think it was true mistake and am thankful they figured it out just unfortunate we payed good money and missed part of the game.