neishmarie maldonado
GBIt is a scam It is a scam, I bought 2 tickets for an event, I received some tickets for another area that was not what I bought. and when I called them they told me that it was a problem with the system that they can only give me a credit of $200 with that I did not buy even a quarter of a ticket for that event and all this just 1 month from the event when the tickets are already sold out in that area. They do not insure your ticket. Do not buy here. You buy a ticket in one area and they send you another one. SCAM PAGE
Joe Norton
GBFees poorly listed and not fully disclosed Fees poorly listed and not fully disclosed. Not accommodating and abrupt customer service. AVOID! Full story Purchased tickets for a local hockey game listed at $281. Paid via my phone so did not view the "all in price". Received an email receipt which said their fees were $110, which was 40% of the ticket price. Asked for refund and was told it was not possible and I should try to resell the ticket
Frank Synnestvedt
GBI got the tickets I wanted but they… I got the tickets I wanted but they were way more than what they were listed as. Also the checkout experience was very confusing, I didn’t realize I had actually bought the tickets until I had. I never got a chance to put a promo code in. This was the worst ticket app I have used. I should’ve used Seat Geek.
Stephen Kowalski
GBGood Customer Service! The seats that I originally purchased ended up not being available from the seller for some reason. But GameTime came through and gave me a 130% credit which enabled me to purchase some good seats and left me with some credit to use towards my next purchase!
Tyler Pratt
GBGreat customer service So through the gametime app I somehow accidentally purchased 6 tickets on the wrong date. I initially chatted with someone who said I’d have my money credited back within 24 hours, I gave it 48 hours and didn’t see my money. I reached out again and was out in contact with Desa in customer service. She was able to get me a full return outside of the 24 hour policy, she was great and very helpful and without her I might have lost one thousand dollars. So thank you Desa!! I hope this review finds you, you’re the best!