Awesome customer service support fixing my ticket release issue Bought last minute Gametime tickets within 2 hours of show. My tickets didn't go over to my account after waiting an hour & was told seller hasn't release my tickets. Bought last minute many times before & this has never happened like this. Customer rep supported me via text and was able to find me a comparable ticket that was same price & better seating. Got me those tickets 30 minutes before the show. Thanks to the awesome teamwork!

Unbelievably bad customer service Unbelievably bad customer service. Bought tickets from Gametime that turned out to be fake. Was standing next to the box office who also confirmed it was fake, and still wasn't given a refund. Refused to answer questions in a straightforward manner, and no clear resolution offered. Never again.

Gametime Unauthorized Purchase Scam I received an unsolicited text and email on 02/10/2024 from Gametime telling me that I had just received two tickets to the Golden State Warriors vs. Phoenix Suns NBA basketball game at Chase Center. The tickets were $200 each for 100 level tickets (would typically go for well over $600 each). I had never heard of Gametime before so assumed it was a scam based on the price and the fact I was out of town. Sure enough a charge of $400 shows up on my credit card statement which I immediately flagged as fraudulent and was issued a new card. After investigation both Chase and Gametime are refusing to refund the fraudulent charge. Again, never heard of Gametime or downloaded their app.

DO NOT USE GAMETIME DO NOT USE GAMETIME! TICKETS DON'T WORK! WASTED MONEY AND TIME AND ONLY FOR AGGRAVATION! COMPLETE SCAM!

It was my first time using GameTime and… It was my first time using GameTime and I was nervous about it. I can say, I had the best experience and great customer service when I called them. I will be using Gametime moving forward and letting all my friends and family know about gametime. Excellent Job