Grateful for how fast and reliable 👍 Although at the last concert I had a delay in sending the tickets because I bought them late, I called and spoke with Jena and she was very friendly and resolved my problem quickly. They are fast, reliable and secure. 👍

I purchased tickets for the Miami Open… I purchased tickets for the Miami Open session 7 the game was rain out Ticketmaster and the Miami Open reissue tickets for the event on a different day and I am still waiting because they are saying that the event did took place. Please do not buy tickets from this people as they will not honor their policies.

Gametime Unauthorized Purchase Scam I received an unsolicited text and email on 02/10/2024 from Gametime telling me that I had just received two tickets to the Golden State Warriors vs. Phoenix Suns NBA basketball game at Chase Center. The tickets were $200 each for 100 level tickets (would typically go for well over $600 each). I had never heard of Gametime before so assumed it was a scam based on the price and the fact I was out of town. Sure enough a charge of $400 shows up on my credit card statement which I immediately flagged as fraudulent and was issued a new card. After investigation both Chase and Gametime are refusing to refund the fraudulent charge. Again, never heard of Gametime or downloaded their app.

Great customer service So through the gametime app I somehow accidentally purchased 6 tickets on the wrong date. I initially chatted with someone who said I’d have my money credited back within 24 hours, I gave it 48 hours and didn’t see my money. I reached out again and was out in contact with Desa in customer service. She was able to get me a full return outside of the 24 hour policy, she was great and very helpful and without her I might have lost one thousand dollars. So thank you Desa!! I hope this review finds you, you’re the best!

Good Customer Service! The seats that I originally purchased ended up not being available from the seller for some reason. But GameTime came through and gave me a 130% credit which enabled me to purchase some good seats and left me with some credit to use towards my next purchase!