Major League Surprise - No Tickets After I Already Paid! Dislike - I ordered tickets the night before the event and still had not received them an hour and a half before the start time. When I called them, they told me they banned that seller and could offer me a refund or 130% on a new Gametime purchase. Why didn't they proactively contact me when they banned that seller after he sold me tickets and the money was already charged to my credit card? Like - the agent helped me through getting a new set of tickets 15 minutes before game time and they sent me a $44 credit afterwards to use on a future purchase

Happy customer Upon purchasing my tickets I got an alert saying someone was trying to access my account. I immediately called the number given and your representative was awesome! She walked me through everything and assured me my tickets were purchased and safe! I'm so excited about getting to take my daughter to her first concert so thank you for the tickets and awesome service!

Exactly what I want from a ticket app 💯 Gametime is always a very efficient experience. App is very user friendly and they also have the best prices I’ve seen for basketball games. Had to reach out to customer service and didn’t have to wait long at all. Service was very fast and immediately cleared things up for me! 100% recommend!

Great customer service So through the gametime app I somehow accidentally purchased 6 tickets on the wrong date. I initially chatted with someone who said I’d have my money credited back within 24 hours, I gave it 48 hours and didn’t see my money. I reached out again and was out in contact with Desa in customer service. She was able to get me a full return outside of the 24 hour policy, she was great and very helpful and without her I might have lost one thousand dollars. So thank you Desa!! I hope this review finds you, you’re the best!

the seller backed out on us on gameday… the seller backed out on us on gameday on tickets I had bought months before for a steelers game. Gametime replaced our tickets with an upgrade to club level seats at no extra cost. Gametime staff kept me in the know until new tickets were issued. Great experience by the gamete staff.