It is a scam It is a scam, I bought 2 tickets for an event, I received some tickets for another area that was not what I bought. and when I called them they told me that it was a problem with the system that they can only give me a credit of $200 with that I did not buy even a quarter of a ticket for that event and all this just 1 month from the event when the tickets are already sold out in that area. They do not insure your ticket. Do not buy here. You buy a ticket in one area and they send you another one. SCAM PAGE

Tickets a no show/Long refund process - Gametime has provided me with excellent access to sports events and concert tickets. The product is 5 STAR. However, a recent purchase soured my opinion, because the event tickets never arrived. - To receive a refund required a combination of texts and calls over a four day period. Eventually, the refund was processed, and I appreciate Gametime’s following through. - Ideally, to resolve immediate ticketing issues, access to a phone rep would be helpful. - The refund process was reactive. I communicated with three different reps who promised to elevate my issue, and have someone reach out. No one called. Setting realistic expectations would help. If they’re too busy to call, let people know to call back. - I’ll use the service again…but with a backup plan.

Unbelievably bad customer service Unbelievably bad customer service. Bought tickets from Gametime that turned out to be fake. Was standing next to the box office who also confirmed it was fake, and still wasn't given a refund. Refused to answer questions in a straightforward manner, and no clear resolution offered. Never again.

VERY EXPENSIVE SCAM! Virtually all of the 1-star ratings below happened to me. gametime is a scam. Their "all-in" tickets are $98.34 more than LiveNation and LiveNation tickets, including parking. Many comments from frantic customers complain that their tickets never arrived, arrived the day of, the day after, or after the event started...lord knows if I will ever receive my gametime tickets. They've been told they can't return tickets for a full cash refund - only gametime credit. Can't price match for cash difference, again, only gametime credit. THEY DO THIS INTENTIONALLY BECAUSE THEY KNOW THEY ARE SUCH A SHADY COMPANY THAT CUSTOMERS ARE EITHER STUCK WITH A gametime CREDIT & HAVE TO USE gametime AGAIN, OR BETTER YET THE CUSTOMER WILL JUST GIVE UP.

It was my first time using GameTime and… It was my first time using GameTime and I was nervous about it. I can say, I had the best experience and great customer service when I called them. I will be using Gametime moving forward and letting all my friends and family know about gametime. Excellent Job