It was my first time using GameTime and… It was my first time using GameTime and I was nervous about it. I can say, I had the best experience and great customer service when I called them. I will be using Gametime moving forward and letting all my friends and family know about gametime. Excellent Job

Finally going to experience The Eagles! I am always looking forward to doing business with your company. I feel that I’m not being taken advantage of as much as I do with Ticketmaster. I also like that I receive my tickets in a timely manner.

Good Customer Service! The seats that I originally purchased ended up not being available from the seller for some reason. But GameTime came through and gave me a 130% credit which enabled me to purchase some good seats and left me with some credit to use towards my next purchase!

We liked our seats once we got them We liked our seats once we got them, the seats sent to us were not correct and we missed the first quarter until we could get the correct seats. The help desk were great but they couldn't get a hold of the seat owners and so we had to wait until they sorted it out. I think it was true mistake and am thankful they figured it out just unfortunate we payed good money and missed part of the game.

Tickets a no show/Long refund process - Gametime has provided me with excellent access to sports events and concert tickets. The product is 5 STAR. However, a recent purchase soured my opinion, because the event tickets never arrived. - To receive a refund required a combination of texts and calls over a four day period. Eventually, the refund was processed, and I appreciate Gametime’s following through. - Ideally, to resolve immediate ticketing issues, access to a phone rep would be helpful. - The refund process was reactive. I communicated with three different reps who promised to elevate my issue, and have someone reach out. No one called. Setting realistic expectations would help. If they’re too busy to call, let people know to call back. - I’ll use the service again…but with a backup plan.