Ordered a while ago Ordered a signing back in August, there was an error on the package so it never came.Took a while to solve it but support was nice enough to refund me.

Awful customer support experience I got a promotional email from Streamily that used my old legal name that they'd gotten from my first ever order's shipping address, and when I asked them politely to remove it from their database they lied and said they got the data from my gmail account which is not and has never been tied to my old legal name in any way, then went silent when I presented my skepticism and asked for more information how they pull name data from gmail. They've been silent for nearly two months. It's a violation of EU data protection laws. I have had the same issue of companies sending promo emails using my old legal name ripped from shipping data, but in all three other cases they immediately said "Sure" and removed it - they were helpful and fast, unlike my experience with Streamily's customer support.

Streamily won't ship to some countries that are available on the web site Before placing an order I specifically looked up if product can be shipped to my location and it was there. So I placed it and all was well for streamily as far as it concerned billing me. There was no communication during two months till my order was fulfilled, but when it was time to ship it instead I was contatced by support and asked to come up with a new shipment address in another country(as if it's a trivial thing) since they won't ship to the address I left during the order creation. Because of that I had to bother a colleague and waste their time asking to receive shipment in my stead and then spend extra money so they could resend it to me directly. I can only wonder what would have happend if I couldn't find another address to ship to. The order itself arrived after all, but I can't attest to it's quality/integrity because I obviously didn't see it. It's been more than a month since my exchange with support and me suggesting to remove countries they are unwilling to ship to from the list so it won't be falsly advertised, but they are still present there. Make of it what you will.

I was scammed out of $200 I was scammed out of $200. Bought two duos in Oct. They were completed a week later but still haven’t received them. Customer service says no refund because they signed it! Seriously??? They never returned it back to you!

Needs Improvement I recently purchased my first Streamily signings; there were a total of four. It has not been the best experience. 1) As I was choosing my prints, in December, I noticed that many of the descriptions for numerous signers referenced an event that had occurred last July. 2) During all four signings, each signer mentioned several times how they hadn't received certain prints. 3) One of the signers hadn't received my print. I followed up with Streamily and was told that I'll just have to wait until the Talent does another event with them. No assurance that they'd follow up with the signer, no offer of any sort of recourse, I just have to wait while having neither my print nor the money I paid for it. 4) One of the signers had their stream rescheduled twice due to none of their prints arriving in time. It's a cool service, but the company is clearly a mess. I won't be purchasing again.