quickly fixed mistake there was an error with the video being sent, and they got in contact with the talent and fixed the issue as quickly as possible. the signed print i got for my brother's birthday was amazing, and he loves it.

Awful customer support experience I got a promotional email from Streamily that used my old legal name that they'd gotten from my first ever order's shipping address, and when I asked them politely to remove it from their database they lied and said they got the data from my gmail account which is not and has never been tied to my old legal name in any way, then went silent when I presented my skepticism and asked for more information how they pull name data from gmail. They've been silent for nearly two months. It's a violation of EU data protection laws. I have had the same issue of companies sending promo emails using my old legal name ripped from shipping data, but in all three other cases they immediately said "Sure" and removed it - they were helpful and fast, unlike my experience with Streamily's customer support.

Ordered in January, it’s April and still nothing To be clear, this review holds absolutely nothing against Neil Newbon, as I’m sure he’s beyond busy. It’s Streamily I have beef with. I find it a little audacious of yall as a platform to start asking for reviews when I have not received the autograph I ordered in January and it is currently April 12th. This is even after contacting customer support months after making the order. Don’t ask for reviews when you haven’t delivered the product you want reviews on. Edit: I also want to clarify I don't mind waiting a while for my order. It's not about how long it's taking!

Martin Henderson Didn't Have My Poster to Sign Live on Instagram To Whom it May Concern: Martin Henderson and Alexandra Breckenridge did a live signing on Instagram on 3/3/24. Martin didn't have certain posters so he couldn't sign my poster live. I wrote to you, Streamily, and you emailed me right away and it said that the celebrity will work with their Talent Rep with Streamily to resolve the issue. I know it is not your responsibility, but by any chance can you tell me if or when Martin has/will talk to the talent rep. about this? Can you also let his talent rep. to talk to him about us fans getting a partial reimbursement for the poster because part of the price was for him to sign it live when he was signing the posters. Thank you very much in advance for your help? Sincerely, Abby Shwide

Streamily has a customer service in… Streamily has a customer service in name only. They never respond to your requests. I mentioned that the talent did not receive my print to be signed live and have not heard from Streamily at all. Terrible company.