
customer
USI was scammed out of $200 I was scammed out of $200. Bought two duos in Oct. They were completed a week later but still haven’t received them. Customer service says no refund because they signed it! Seriously??? They never returned it back to you!

Anonymous
DEI got a different signature to the one… I got a different signature to the one that was signed on livestream. It was still done by the same voice actor, so it's not all bad, but considering that the whole point of getting it signed on livestream was to also get that exact same signed print, it feels disappointing. I asked Streamily about it since this particular print also arrived 2 months later than the first print I got (both were signed in the same livestream) and they told me that sometimes there is a delay between orders even if they are signed at the same time. Clearly this was a lie and the original print was lost. I'm also baffled by Streamily insisting that taking a clip for memory's sake of the voice actor signing YOUR print that you PAID for to have signed on stream as being illegal.

Miss V
USNeeds Improvement I recently purchased my first Streamily signings; there were a total of four. It has not been the best experience. 1) As I was choosing my prints, in December, I noticed that many of the descriptions for numerous signers referenced an event that had occurred last July. 2) During all four signings, each signer mentioned several times how they hadn't received certain prints. 3) One of the signers hadn't received my print. I followed up with Streamily and was told that I'll just have to wait until the Talent does another event with them. No assurance that they'd follow up with the signer, no offer of any sort of recourse, I just have to wait while having neither my print nor the money I paid for it. 4) One of the signers had their stream rescheduled twice due to none of their prints arriving in time. It's a cool service, but the company is clearly a mess. I won't be purchasing again.

customer
USMy package said it was delivered a week… My package said it was delivered a week ago, but they delivered it to the wrong post office box. I emailed streamily asking if there was anything they could do and it was pretty much just "ask your post office." I understand it is not streamily's fault the print was lost but it was an expensive item that it just gone now.

Kaz
AUNever has a issue Don’t get those who complain about this company, I’ve used it a few times and always received my signed prints from actors. Just make sure you use the livestream signing ones since then you know the actors have signed your print. Autographs takes about a few weeks to month to arrive but always has tracking.