Daniel Hare
GBReally good software At our church, we had a Ukrainian family come who spoke very little english. We used the automated captions and translated them live using the Syncwords software. They were able to follow live captions on a laptop, which has aided their understanding of the services. The customer support has been brilliant, in helping us to set this up. The software is easy to use and works exactly how we needed it to.
Jay
GBSyncwords was incredibly reliable Syncwords was incredibly reliable. We had over 40 instances where captioning was required during our event. We needed it for Keynote and breakout sessions. There were times we needed Syncword Captioners, times our client was providing captioners and times we needed to do ASR captioning. Kedar, our Syncwords rep, was incredibly on point and ready to adjust to our needs at a moments notice. Will not hesitate to use them again.
Muhammad Osama
PKKedar Palekar and his team were quick and very helpful. Kedar was super helpful and kind. At the very last minute, we requested the syncwords integration and he juggled it like a real pro. We have no complaints about the process due to the fact that he was our account manager.
Carola
GBI had a really good experience with… I had a really good experience with SyncWords and Kedar's team running a Spanish event with Portuguese translations. Kedar was very prompt responding to my emails and the team was very professional. I think the time lag between the audio and the live captions should be decreased, and we should have been told with more time in advance that we could provide a list of words in Spanish to add to the software to improve its translating performance.
Attendable
GBThank you Syncwords Thank you Syncwords, really easy to work with you. Excellent communication and support, very reactive 'onsite' (online). Completed the event captioning end to end and any blips were dealt with efficiently. Great to have as part of the team.