If I could give them no stars I would… If I could give them no stars I would certainly would. When ordering my tickets (on the artists webpage I might add) I didn’t even notice that I was just pre-ordering tickets and not actually ordering tickets. Now I’m in a merry-go round with this useless company because they never sent me my tickets (I’ve been in contact with them for a little over a week - the event is tomorrow) and they won’t issue a refund and instead tell me to try the box office and if they’re not there then I guess it’s tough luck. They don’t offer helpful customer service just more scammers to tell you they can’t do anything. If they couldn’t do anything in the first why make this company????????

Like having Your Own Ticket Agent Signed up for notifications after a recent Mandolin Orange tour date search. A few weeks later got an e-mail alert for a show near me and got tickets before it sold out. Its great when something works exactly as planned!

Appreciation for Seated I recently started using Seated and love the ease of knowing when my favorite artists are in town through one easy to use channel. It is one of those things you discover and then wonder why it hasn't always existed in your life.

Not a user-friendly service for people outside of the US I tried to join the waitlist for ticket sales but couldn't get past entering my (UK) phone number as I just got a generic, unhelpful error message. The FAQ page didn't answer the problem and I'm unwilling to fill in a long customer service form. I'm assuming UK phone numbers aren't recognised despite the system allowing you to select your country. I work in content design and this is such a basic fix. Allow different phone number formats, tell your users what the error is instead of leading them to a long FAQ page, and don't force them to fill in lots of details on a form to get an answer. You've lost a potential customer very quickly.

Have loved my experience w/Seated! Have loved my experience w/Seated so far. Great way for busy ppl to keep track of live music in their area! I'm always kinda leery of signing up for apps that send SMS notifications because I fear a ton of text-spam, but I've been on Seated for 4-5 weeks now without any increase in spam. From what I can tell, they send one notification when an event is announced and then another one about a week before the event date. So, not a ton of reminders or anything, not annoying at all. Very impressed.