Not a user-friendly service for people outside of the US I tried to join the waitlist for ticket sales but couldn't get past entering my (UK) phone number as I just got a generic, unhelpful error message. The FAQ page didn't answer the problem and I'm unwilling to fill in a long customer service form. I'm assuming UK phone numbers aren't recognised despite the system allowing you to select your country. I work in content design and this is such a basic fix. Allow different phone number formats, tell your users what the error is instead of leading them to a long FAQ page, and don't force them to fill in lots of details on a form to get an answer. You've lost a potential customer very quickly.

They said the tickets would be… They said the tickets would be transferred 2 weeks prior. It's 5 days before the concert and now they say contact them if they're not transferred 2 days from showtime while blaming the venue. This turns a stress reliving day off, into more stress.

Works as Expected! Never Miss a Concert! They told me about an upcoming concert before the tickets went on sale.

Have loved my experience w/Seated! Have loved my experience w/Seated so far. Great way for busy ppl to keep track of live music in their area! I'm always kinda leery of signing up for apps that send SMS notifications because I fear a ton of text-spam, but I've been on Seated for 4-5 weeks now without any increase in spam. From what I can tell, they send one notification when an event is announced and then another one about a week before the event date. So, not a ton of reminders or anything, not annoying at all. Very impressed.

Easy and Convenient I was very happy to receive advance notice about tickets going on sale for an artist I'm interested in. It made it a lot easier than having to constantly be checking the artist's website or what was happening in local venues. They also made it easy to sign up to be on the Artist Presale list. I suspect I'll go see more music as a result and not just regret having not gone when I find out too late that I missed out on tickets.