Appreciation for Seated I recently started using Seated and love the ease of knowing when my favorite artists are in town through one easy to use channel. It is one of those things you discover and then wonder why it hasn't always existed in your life.

They said the tickets would be… They said the tickets would be transferred 2 weeks prior. It's 5 days before the concert and now they say contact them if they're not transferred 2 days from showtime while blaming the venue. This turns a stress reliving day off, into more stress.

If I could give them no stars I would… If I could give them no stars I would certainly would. When ordering my tickets (on the artists webpage I might add) I didn’t even notice that I was just pre-ordering tickets and not actually ordering tickets. Now I’m in a merry-go round with this useless company because they never sent me my tickets (I’ve been in contact with them for a little over a week - the event is tomorrow) and they won’t issue a refund and instead tell me to try the box office and if they’re not there then I guess it’s tough luck. They don’t offer helpful customer service just more scammers to tell you they can’t do anything. If they couldn’t do anything in the first why make this company????????

Best customer service! Best customer service! Seriously am amazed at how great their customer service is. I've been buying tickets through them a lot over the last year and any time there is an issue, they always make an effort to resolve it as quickly as possible with the customers best interest. They always pick up the phone, are super friendly, and make every effort to make sure the customer is happy. Love seated and hope all the bands i see use them in the future!

Myles not only replied extremely fast… Myles not only replied extremely fast to my email after submission, but in a kind, thoughtful and most importantly, genuine manner. Far too often I feel like support teams offer generic, pre-scripted responses. Myles answered in a way that made me feel like he genuinely cared, and actually helped ease my concerns (I worry a lot). The only thing that could've possibly been better if Myles could've given me the tickets himself, which I know was out of his power. Great support, and I really appreciate the help!