Bands Announce Sooner on Seated Bands Announce Sooner on Seated This is a brand new company (to the SLC scene at least) and looks like a lot of bands are announcing here sooner than bandsintown. They also have a cool "auto buy" feature for presales. It's a little weird because it doesn't guarantee it'll buy it for you, if you sign up for auto-buy too late it'll let you know about an hour before pre-sale that you didn't get tickets. So it doesn't auto-buy all the presale if you forgot to sign up in time, but it did auto-buy my tickets which was cool. Seems like a relatively fair way to do it. Anyways, great company that stays well informed on upcoming events and is easy to work with.

If I could give them no stars I would… If I could give them no stars I would certainly would. When ordering my tickets (on the artists webpage I might add) I didn’t even notice that I was just pre-ordering tickets and not actually ordering tickets. Now I’m in a merry-go round with this useless company because they never sent me my tickets (I’ve been in contact with them for a little over a week - the event is tomorrow) and they won’t issue a refund and instead tell me to try the box office and if they’re not there then I guess it’s tough luck. They don’t offer helpful customer service just more scammers to tell you they can’t do anything. If they couldn’t do anything in the first why make this company????????

Not a user-friendly service for people outside of the US I tried to join the waitlist for ticket sales but couldn't get past entering my (UK) phone number as I just got a generic, unhelpful error message. The FAQ page didn't answer the problem and I'm unwilling to fill in a long customer service form. I'm assuming UK phone numbers aren't recognised despite the system allowing you to select your country. I work in content design and this is such a basic fix. Allow different phone number formats, tell your users what the error is instead of leading them to a long FAQ page, and don't force them to fill in lots of details on a form to get an answer. You've lost a potential customer very quickly.

They said the tickets would be… They said the tickets would be transferred 2 weeks prior. It's 5 days before the concert and now they say contact them if they're not transferred 2 days from showtime while blaming the venue. This turns a stress reliving day off, into more stress.

Myles not only replied extremely fast… Myles not only replied extremely fast to my email after submission, but in a kind, thoughtful and most importantly, genuine manner. Far too often I feel like support teams offer generic, pre-scripted responses. Myles answered in a way that made me feel like he genuinely cared, and actually helped ease my concerns (I worry a lot). The only thing that could've possibly been better if Myles could've given me the tickets himself, which I know was out of his power. Great support, and I really appreciate the help!