I worked with Greg on my order and he… I worked with Greg on my order and he was terrific. I really enjoy working with Epic because if there is ever an issue with my order it is dealt with immediately. Usually you pay a premium for this kind of service but my research always brings me back to Epic from a competitive price standpoint as well. I will be tempted to not even shop my next purchase.......well,maybe not. Gotta keep them on their toes!

Terrible Company to buy from in everyway. Over priced items, Long delayed shipping, No response from customer service, Long shipping times, cheap quality products, missing items, weeks of going back and forth and still no replacement or refund for missing item, horrible communication through email, Just as bad as it gets. Buy at your own risk.

I ordered stanchions for our business I ordered stanchions for our business . Within minutes of my purchase Roxanne reached out to let me know the stanchions were on back order and to offer other products to suit my needs. I informed Roxanne I would prefer to wait for them to come in, she told me she would keep me posted as to when they are available and shipped. She did just that, defiantly went above and beyond with customer service to make sure we received our purchase.

Personal & Efficient Service Personal and efficient! Followed up immediately when there was a delay to find out if this would still work for us or if we needed to make changes. Got emails updating me every step of the way.

Super Happy with Purchase Quick service. Outstandingly product. Purchased three jute ropes with wall brackets for our restaurant crowd managing. The live chat was super helpful. The jute ropes are beautiful! Very happy with my purchase!