
Mike Spec
GBI cannot say enough good about the… I cannot say enough good about the customer service at Cook With Carbon. I've had a couple little setbacks with my purchase. Minor things that I knew can be easily taken care of and once again Brandon and Scott did the right thing and made things right. It's great to have such professional support behind an amazing product. I love my Cook With Carbon Pizza Oven!

Stephanie
GBThe over modern design of the Carbon is… The over modern design of the Carbon is what sold me, and the top and bottom heat. Unfortunately, since it does not have a door on the front, the weather conditions need to be perfect to use it. We have the oven with stand on a covered deck at the Jersey Shore. I have a cover on the oven. Only a couple months old and the pain is bubbling and chipping on the table. The oven is a little hard to clean out with the brush. If it is windy day or cold, it will not cook the pizza to achieve the crunch. We used it fourth of July weekend, and it was an 80 degree night with no wind. So, it worked better. But if it had a door with a window, we would have better results.

Jessica Moody
GBWe had issues with the bottom burner We had issues with the bottom burner. Had amazing support trying to trouble shoot what was wrong. I think our problem was more of an operator error because it started working.

Nicole L.
GBFun, great quality, and easy to use! When we first made the purchase we were unsure of how often we would use the oven, but once we got the hang of it we realized it's so versatile and as easy as using your standard grill! I can't wait for the weather to warm up to use it every night! The build and quality is top notch and looks very handsome in our backyard. Awesome oven!

Beth Fugich
GBDon’t waste your money!!! Took three months to receive. Customer support is timely but vague. We are pizza connoisseurs, but first try was a joke! Bottom raw, top overcooked. My husband had to take apart the oven to find there was there was a piece of packing foam in lower oven gas line. Fixed that, and it still doesn’t cook the bottom. I asked about this problem and got the dumb answer, “ turn the bottom to high and top to low.” Well, we already tried that!!! Three more tries, and still the same results. Seems like maybe this company doesn’t want to answer questions once shipped, and clearly doesn’t want to refund poorly built pizza ovens!