The over modern design of the Carbon is… The over modern design of the Carbon is what sold me, and the top and bottom heat. Unfortunately, since it does not have a door on the front, the weather conditions need to be perfect to use it. We have the oven with stand on a covered deck at the Jersey Shore. I have a cover on the oven. Only a couple months old and the pain is bubbling and chipping on the table. The oven is a little hard to clean out with the brush. If it is windy day or cold, it will not cook the pizza to achieve the crunch. We used it fourth of July weekend, and it was an 80 degree night with no wind. So, it worked better. But if it had a door with a window, we would have better results.

I purchased a oven from carbon earlier… I purchased a oven from carbon earlier this year, i recently had a whoopsie and damaged part of the oven. I reached out carbon for some help with a replacement part. And within a few emails we were able to figure out what i needed and was replaced from carbon for me. Great customer service!

Still waiting on a response re: defect I have yet to hear back re: the lower burner that will not fire.

We had issues with the bottom burner We had issues with the bottom burner. Had amazing support trying to trouble shoot what was wrong. I think our problem was more of an operator error because it started working.

Great Pizza oven! Even better support! Great Pizza oven! Even better customer service. Through a little rough handling on my part I managed to break a gas line and emailed for support. The team responded fast and shipped out the replacement parts to get me back up and cooking. Thanks Carbon team!